Employee Relations and Engagement Manager

Job Locations NL-Amsterdam | UK-London
Posted Date 2 months ago(17/11/2022 12:46)
Job ID
# of Openings
Global People
Career Framework Job Title
Career Framework not finalised

Who we are

Mambu is the leading SaaS core banking engine. If you’re a customer of the largest digital bank in the EU, then you’ve probably interacted with our platform and didn't even know it. We are at the heart of what makes digital banks and lenders work - the system that processes banking transactions and updates accounts and other financial records from deposits to loans and credit balances. But we are different. We are not just cloud-native, lean and flexible - we are helping to revolutionise financial services globally. We are in a growth phase and we’ve only just begun.


To help us on our mission, we bring together people with the best skills and attitude. It doesn’t matter where you are from, what matters is the impact you have and your passion to make a difference.

We are looking for a creative and experienced Employee Relations and Engagement Manager to join our team to deliver business value and achieve company and team objectives. As the Employee Relations and Engagement Manager, your main responsibility will be to ensure we have the right people policies in place and support creating and managing the communities we need and want to create an exceptional employee experience for Mambuvians. 


What you’ll do


  • Partnering with People Partners and our People Experience team on the management of ER cases to ensure compliance with local laws and procedures, as well as alignment with our culture and values. 
  • Raising the capability of people managers to manage ER matters and avoid escalations.
  • Coaching and mediating where needed to support leaders and people managers directly on ER matters where required. 
  • Supporting our emerging employee networks, promoting a sense of belonging in Mambu.
  • Supporting the evolution of the employee experience based on feedback and ensuring our policies and practices reflect the needs of Mambuvians.

What you’ll bring


  • At least 5 years experience in the People Team or working environment to know what an employee experience may look like 
  • Creative and flexible mindset, always looking for new ways to evolve
  • Excellent organisation and time management skills
  • Able to communicate in a clear and simple way, both spoken and written
  • Tech savvy - ability to use technology to enhance experience
  • Ability to work as part of a team and use own initiative



To stay on top of the latest Fintech trends and our success stories, please follow us on LinkedIn.
To experience more of the Mambu culture in action, you can follow us on FacebookInstagram or YouTube.


To explore more about Mambu - the mission we’re on, the world we’re building and the values that drive us - get started at mambu.com/careers.


As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

#LI-Remote tag

Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 


Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


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