Senior Engineering Manager - Platform Team

In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector.

We bring this same sense of innovation and aspiration to how we support our people. We pioneered the 4 day summer work week, have announced the provision of equity for all and launched Our Mambu Deal to capture how we work with each other and what we offer all Mambuvians.

These are just the beginning. We’ll continue to look for ways to make Mambu an even better place to work.
We’re not here to play it safe.
We’re here to change the world.

An accountable servant leader for one of the Platform Engineering teams in the Hosting Platform group. Ensures that products and services owned by his/her team meet functional and performance levels, are reliable and fulfil security and operational readiness requirements. Builds and matures Platform engineering function and ensures deliveries through strong focus on collaboration and execution, while supporting engineers to have constant skills growth and be high performers. Direct people & hiring manager for the team, focused on guiding people in their career path. Defines ways of working in alliance with the Hosting Platform area and all Mambu’s Tribes to enable high autonomy, high alignment and streamlined production support.

• Build and mature platform engineering team in Hosting Platform group:

  • Work together with Product Engineering and Product Management to innovate, design, deliver and mature Public Cloud Services based platform offering drive security, reliability and operational excellence agenda of the team owned products/services
  • Co-own the team roadmap with the Technical Product Manager and Tech Lead
  • Build your own platform engineering team: everything from choosing the talents to deciding on the best ways of working and build a high performing, mature, dynamic, pro-active team with clear accountability and strong ownership level.
  • Embrace the change. Evolve the platform engineering team as Mambu continues to grow and pick new quests.
  • Be a true leader for the team, pay attention to each team member, help them grow and succeed.

  Be a representative of the team in a wider context

  • Interact with different levels of stakeholders inside and outside of the organisation.
  • Drive team owned services/products agenda with respective external service providers and 3rd parties
  • Actively participate in customer facing meetings and discussions when needed
  • Build close interaction with teams using and supporting platform services introduced by the team
  • Be a role model actively representing the team and Mambu in external events and activities

  Capacity & skills are ahead of team needs

  • Hiring manager for the team’s/capability needs, ensuring team capacity to achieve expected outcomes.
  • Define recruiting strategies to acquire new skills or create capacity to satisfy business needs, longevity, skills diversity, attrition mitigation and competitiveness at team level.
  • Ensure teams are built up only by Mambuvians aligned to our company values, engineering goals and required set of skills.
  • Assure competency/seniority balance and spread to facilitate technical and delivery sustainability.

  Engineers have constant growth and clear career path

  • Create personalised career development plans for engineers and guide them in achieving both personal & organisation goals.
  • Create and maintain (together with Hosting and Reliability Tribe leadership), grading/promotion process that ensures Tribe wide consistency, along with fair and motivating compensation.
  • Establish holistic coaching and mentorship principles and ensure each team member receives fair & just-in-time feedback.
  • Facilitate relevant learning and skills growth for each engineer (training, conferences, learning materials, mentors etc.).

  Way of working enables teams’ high autonomy, high alignment

   

  • Define and apply modern team/engineering practices to unlock high value in building highly performing and mature platform engineering team
  • Identify impediments and apply ways to overcome them.
  • Connect with other teams and stakeholders to provide visibility & transparency to current progress and agree on next objectives.

  Onboardings are efficient & scalable

  • Design an efficient onboarding process for new colleagues (new Mambuvians or people transitioning from other teams/areas/tribes).
  • Ensure new members are aligned to our values and culture & their skills and development plans are aligned with the team they are part of.
  • Capture & deliver on-time feedback about the people in on-boarding and monitor actions/corrections.

   

  Advertise Mambu culture and way of working

   

  • Constantly communicate internally and with each individual about our direction and beliefs.
  • Speaker at meetups, conferences to advertise Mambu, in order to attract talent and contribute to the community.

Your experience includes:

• Servant Leader: Strong leadership skills, in regards to establishing trust, transparency and achieving goals. Able to connect both external and internal inputs and provide clarity and adjustments in defining the way of working.
• People Growth Oriented: Strong people management skills, able to understand people's ambitions and align them to organization needs and offer constant guidance and feedback for achieving them.
• Lean & Agile Engineering Mindset: Solid hands on background in engineering that enables smooth streamlined process for delivering value.
• Constantly working on reducing waste and adjusting practice and processes to support continuous flow.
• Hiring Owner/Manager: Able to identify roles for accomplishing needs, defining talent acquisition practices, hiring plans and acting on it.
• Learner vs. Knower atitude: driven by curiosity and desire to find the truth, not afraid to make mistakes and not to be always right. Asks more questions than provides statements.
• Proactive Attitude: Suggests and implements changes based on “connecting the dots” on things that come up repeatedly to find elegant solutions for them in close collaboration with the teams.
• Calm under pressure: Maintains stable performance and can-do attitude when under pressure or stress. Prepares team with fire drill exercises to do the right thing when there is fire.
• Honesty & integrity: Does not cut corners with regards to ethics. Earns trust and maintains confidence. Does what is right. Speak plainly and truthfully.
• Hands-on experience in establishing and/or re-organisingteams.
• Experience in infrastructure or application engineering.

Your colleagues would say:

• You have excellent English skills.
• You love working in a team, understanding people's ambitions, aligning them to the organization’s needs and offering constant guidance and feedback.
• You are driven by curiosity, act as a coach and look to get the best out of people.

Mambu’s future
We are a diverse group of Mambuvians, and we are growing fast. Our eyes are on the future, and we believe we can use our technology and our talent to deliver banking experiences for billions that are also sustainable and inclusive and accessible.

Your future
We’re also focused on delivering a fantastic working experience for all Mambuvians. We pioneered the 4 day working week between June - August many years ago, and continue to innovate around how work should feel and how it should get done. Our Mambu Deal is how we articulate this relationship of support and dedication which drives us all forward. 

To stay on top of the latest Fintech trends and our success stories, please follow us on LinkedIn.
To experience more of the Mambu culture in action, you can follow us on Facebook, Instagram or YouTube.

To explore more about Mambu - the mission we’re on, the world we’re building and the values that drive us - get started at mambu.com/careers.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

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Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 

Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.