Director of Internal IT

Job Locations NL-Amsterdam
Posted Date 2 weeks ago(12/01/2023 11:35)
Job ID
# of Openings
Career Framework Job Title
Career Framework not finalised

Who we are

In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector.

We bring this same sense of innovation and aspiration to how we support our people. We pioneered the 4 day summer work week, have announced the provision of equity for all and launched Our Mambu Deal to capture how we work with each other and what we offer all Mambuvians.

These are just the beginning. We’ll continue to look for ways to make Mambu an even better place to work.

We’re not here to play it safe.
We’re here to change the world.


We are looking for a talented Director of IT to run Mambu’s Operations in a secure, robust, resilient and cost-effective way. As such this role is responsible for and managing a team of IT professionals as well local supplier management. The incoming IT Director will take on the tasks of improving and developing IT processes. In this position, you will have the opportunity to directly influence the efficiency of the company, improving the work of services and teams working around the world. We are a fast-moving company, even though we operate in a heavily regulated environment.

What you’ll do

Your mission is to:

  • Ensuring ongoing IT operations and IT continuity including adequate IT security, risk and emergency management
  • Implement IT governance and Information Security policies conform with and in close collaboration with the group standards.
  • Managing/owning the IT service desk function, IT onboarding process, IT hardware stock and software,
  • Focus on resilience of Mambu systems and responsibility for 24x7 incident response; IT responsibilities for managing access and for running and maintaining enterprise-wide systems.
  • Leading an international team of System Administrators
  • Overseeing network availability and security in all Mambu offices based on internal and external requirements
  • Managing and contribute to projects that improve IT equipment, software, integrations, processes, and data migrations
  • Providing Mambu company dashboards for information that enables informed decision making

What you’ll bring

Your experience includes:

  • Proven experience as IT director or similar role
  • Experience in analysis, implementation and evaluation of IT systems and their specifications
  • Sound understanding of computer systems (hardware/software MacOS), networks etc.
  • Experience in controlling information technology budgets
  • Excellent organizational and leadership skills
  • Experience in setting up IT processes in geographically distributed companies;
  • You know all about IT processes and IT service management, ideally with exposure to the Financial Services industry;
  • Expertise in building a fault-tolerant and secure IT infrastructure;
  • Knowledge of the system administration, software and technical infrastructure principles;
  • Experience with information security systems.
  • Fluent in English

Your colleagues would say:

  • Outstanding communication abilities
  • Resiliant to change 
  • People person


Mambu’s future
We are a diverse group of Mambuvians, and we are growing fast. Our eyes are on the future, and we believe we can use our technology and our talent to deliver banking experiences for billions that are also sustainable and inclusive and accessible.

Your future
We’re also focused on delivering a fantastic working experience for all Mambuvians. We pioneered the 4 day working week between June - August many years ago, and continue to innovate around how work should feel and how it should get done. Our Mambu Deal is how we articulate this relationship of support and dedication which drives us all forward. 



To stay on top of the latest Fintech trends and our success stories, please follow us on LinkedIn.
To experience more of the Mambu culture in action, you can follow us on FacebookInstagram or YouTube.


To explore more about Mambu - the mission we’re on, the world we’re building and the values that drive us - get started at


As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

#LI-Remote tag

Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 


Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


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