Senior Manager, Talent

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. 

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before. 

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team. 

At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

Let’s rewrite the rules of banking together!

As the Senior Manager, Talent you will be responsible for defining a global talent management strategy that enables us to drive a high performing workforce and unlock business outcomes. You’ll use your knowledge, a sound understanding of our business and a dash of creativity to shape and evolve programs through which we can identify, develop and retain high-performing Mambuvians within the organisation.To do this, you’ll collaborate with stakeholders across the business and put diversity and inclusion at the heart of all that you do.

Talent Development:

• Design and implement talent development programs, including training, mentoring, and career development initiatives.
• Develop and implement a talent review framework that includes identifying high potential employees, succession planning,development opportunities and learning pathways.  
• Monitor the effectiveness of talent programs and iterate with a mindset of continuous improvement, or to respond to business shifts.

Performance Management:

• Develop skills frameworks that support and enhance performance management and hiring practices.
• Manage and iterate the performance review process, provide guidance to managers on best practices.
• Drive our performance goals and objectives setting process across the business.
• Provide coaching and support to managers and employees on performance-related topics.

Diversity and Inclusion:

• Promote diversity and inclusion within the workplace by implementing relevant policies and practices.
• Influence across both the people team and the business to ensure that Mambu operates talent practices which underpin and nurture a diverse talent pool.

Talent Analytics:

• Utilise data and analytics to assess the effectiveness of talent management strategies.
• Prepare regular reports on key talent metrics and present findings to senior leadership.
• Make data-driven recommendations to improve talent management processes.

• Proven experience as a Talent Partner/Manager or in a similar role
• Minimum of 8 years of experience in talent management or a related field.
• Experience of leading experienced talent and/or HR teams
• Experience of working in a global or regional role
• Experience in a high growth and/or SaaS business
• Proven experience in developing and implementing development strategies.
• Strong understanding of performance management and employee engagement practices.
• Excellent interpersonal and communication skills.
• Ability to work effectively with diverse teams and stakeholders.
• Proficiency in HR software and talent management systems.
• Strong analytical and problem-solving skills.
• Excellent organisational and project management skills
• Ability to collaborate with cross-functional teams
• Ability to work independently with minimal supervision
• Knowledge of legal and regulatory requirements related to talent management

Your future

Whatever role you are looking for, if you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

Let's connect!

Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. 

Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our Medium Product & Tech Log.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorised criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 

Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at talent.acquisition@mambu.com and let us know how we may assist you.