Senior Manager, Engineering

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. 

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before. 

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team. 

At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

Let’s rewrite the rules of banking together!

• Build and serve performing teams in an Area by:
• Working close to business expertise, Product Managers, & technical expertise, Staff Engineers or Principals, to acquire knowledge for decision making and enable new development;
• Ensuring roadmap successful delivery, on-time and in budget;
• Ensuring smooth, transparent and frequent solutions releases;
• Ensuring compliance with and contribute to definition of quality and security standards for delivered solutions;
• Ensuring compliance and evolution of operational, incident management included, standards for delivered solutions;
• Ensuring compliance with architectural principles for delivered solutions;
• Being accountable for changes implementation feasibility and alignment to objectives; 
• Defining and act (monitoring included) on team objectives to achieve team objectives, as agreed with Engineering Director;
• Ensuring each person fully understands their role/position and achieves the outcomes expected from them.

• Ensure that capacity & skills are ahead of team needs by:
• Defining outside-in purposed teams to meet objectives ensuring team capacity to achieve expected outcomes;
• Defining recruiting strategies to acquire new skills or create capacity to satisfy business needs, longevity, skills diversity, attrition mitigation and competitiveness at team level;
• Ensuring teams are built up only by Mambuvians aligned to our company values, engineering goals and required set of skills ;
• Assuring balance and spread to facilitate technical and delivery sustainability .

• Provide constant growth and clear career path for Engineers by:
  • Creating personalized career development plans for engineers and guide them in achieving both personal & organization goals;
  • Establishing holistic coaching and mentorship principles and ensure each team member receives fair & just-in-time feedback;
  • Facilitating relevant learning and skills growth for each engineer (training, conferences, learning materials, mentors etc.).
• Find a way of working that enables teams’ high autonomy, high alignment by:
  • Defining and applying modern engineering practices to enable team autonomy and alignment to our way of working;
  • Ensuring teams are able to autonomously design, build, test and operate their services;
  • Identifying impediments and applying ways to overcome them;
  • Connecting with other teams and stakeholders to provide visibility & transparency to current progress and agree next objectives.

• Ensure that onboardings are efficient & scalable by:
• Designing efficient onboarding process for new colleagues (new Mambuvians or people transitions from other groups);
• Making sure that new members are aligned to our values and culture & their skills and plans are aligned with the team they are part of;
• Capturing on-time feedback about the people in on-boarding and monitoring actions/corrections.

• Promote Mambu culture and Ways of Working by:
• Communicating internally and with each individual about our direction and beliefs;
• Being involved as a speaker at meetups/conferences in order to attract talent and contribute to the community.

• Strong leadership skills, in regards to establishing trust, transparency, direction and goals;
• Solid hands on background in platform engineering and operations that enables smooth streamlined process for delivering value;
• Strong people management skills, able to understand people ambitions and align them to organization needs and offer constant guidance and feedback for achieving them;
• Ability to identify roles for accomplishing needs, defining talent acquisition practices, hiring plans and acting on it;
• Expertise in suggesting and implementing changes based on “connecting the dots” on things that come up repeatedly to find elegant solutions for them in close collaboration with the teams;
• Capacity to maintain stable performance and can-do attitude when under pressure or stress;
• Excellent written and verbal technical and personal communication skills in English.

Your future

We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

Let's connect!

Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. 

Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our Medium Product & Tech Log.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorised criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 

Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at talent.acquisition@mambu.com and let us know how we may assist you.