Senior Manager, Solutions Engineering

At Mambu, we believe that banking and financial services can change the world for the better. We also know that inflexible systems are slowing innovation and limiting impact. We’re on a mission to change that, to make banking work better for everyone. 

Join us as we bring banking and financial services technology into the digital-first world. Where our best-in-class, cloud-banking platform is igniting financial change globally. Where we are enabling our customers to build great banking experiences for their customers; in a faster, more flexible and more dependable way than ever before. 

If this mission drives you, if you are bold, curious, customer-obsessed and ready to embrace a challenge, then we want you on our team. 

At Mambu our people are the foundation! We prioritise continuous learning and development to empower Mambuvians for success and growth. We provide a learning budget by function for professional development and offer a comprehensive L&D program that enhances both technical expertise and soft skills.

Let’s rewrite the rules of banking together!

Senior Manager, Solutions Engineering

As the regional Solutions Engineering Manager, you will be responsible for leading and developing a high-performing presales team that supports the sales organization in driving revenue growth. You will be a strategic partner to the sales team, providing technical expertise and demonstrating the value of our SaaS core banking solution to prospective clients. Your leadership will be crucial in ensuring successful product demonstrations, technical presentations, and RFx responses, ultimately contributing to closing deals and exceeding sales targets. Acting as a Player-Coach, you will get to work with every type of FinTech company, from large banks to small startups, while applying your banking and FinTech knowledge to help our customers design the next generation of financial services leading by example.

Key Responsibilities: 

Team Leadership and Management:

• Recruit, onboard, train, and mentor a team of presales solution engineers.
• Set clear performance objectives, provide regular feedback, and conduct performance reviews.
• Foster a collaborative and high-performing team environment.
• Allocate resources effectively to support sales activities.

Solutions Engineering Strategy and Execution:

• Develop and implement presales strategies aligned with regional sales goals as well as global processes.
• Contribute to the creation and implementation of Global Solutions Engineering initiatives
• Provide technical expertise and guidance throughout the sales cycle.
• Oversee the creation of accurate and quality workshops, proof of concepts and RFx responses.
• Ability to support opportunities directly where resources gaps arise as well as support senior leadership alignment with Prospects and Customers
• Collaborate with product management and engineering teams to ensure alignment on product capabilities and roadmap.

Sales Enablement and Support:

• Ensure the sales team are enabled with the technical knowledge and tools necessary to succeed.
• Support creation and maintenance of global and regional presales collateral, including presentations, demos, and FAQs.
• Stay up-to-date on industry trends and the competitive landscape.

Reporting and Analysis:

• Track and report on presales activities and key performance indicators.
• Analyze presales data to identify trends and opportunities for improvement.
• Provide regular updates to senior management on presales performance.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum 5 years of experience in presales, preferably within the financial services or SaaS industry.   
• Proven track record of leading and managing a high-performing team.
• Deep understanding of core banking systems and related technologies.
• Strong understanding of SaaS business model.
• A consultative, customer-facing mindset of listening, understanding and anticipating customer needs
• Strong technical presentation and communication skills.
• Excellent written and verbal communication skills.

Your future

We aim to be the leading cloud-banking platform, powering the future of banking and igniting financial change globally. If you want to join a collaborative, inclusive team of experts changing the lives of billions, this is where you belong.

Let's connect!

Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. 

Follow the work of our Product and Engineering teams as they continuously make our products and platform bigger, better, faster and stronger. Check out our Medium Product & Tech Log.

As part of the recruitment or HR onboarding process, you will undergo background check screening. This includes a criminal background check and a review against sanctions, anti-money laundering, counter-terrorism financing, and politically exposed persons screening services. Your employment is conditional upon the successful approval of these results.

Don’t meet every single requirement? Studies have shown that many job seekers (including women, people of colour and people from diverse backgrounds) are reluctant to apply to jobs unless they meet every single qualification. 

Here at Mambu we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at talent.acquisition@mambu.com and let us know how we may assist you.