Delivery Manager

Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here.

About the team

We are seeking a highly skilled and motivated Delivery Manager to lead customer projects in our EMEA team, reporting directly to the EMEA Delivery Manager Lead. We’re a diverse group of experienced Delivery Managers who thrive on making things happen, and we’re looking for someone just as proactive and passionate to help us raise the bar even higher. In this role, you will take ownership of the delivery of complex  customer projects, ensuring that they are completed on time, within scope, and to the highest quality standards. You will work closely with cross-functional teams, stakeholders, and clients to drive client success. 

• Own the full Mambu project lifecycle; from initiation to closure and every phase in between, ensuring smooth delivery and clear accountability throughout via effective team leadership, collaboration, and client engagement.
• Drive and coordinate your project team; from prioritising tasks and resolving issues to aligning day-to-day activities and keeping everyone focused on outcomes.
• Steer projects with structure and visibility; from kickoff to milestones, ensuring scope is controlled, risks are managed, standards are met, and progress is clearly reported to stakeholders.
• Master stakeholder management; build strong relationships and set clear expectations with both customers and internal teams, always ensuring alignment at every step.
• Champion operational excellence; streamline processes, improve ways of working, and introduce efficiencies that raise the bar for delivery.
• Collaborate across teams; work closely with consultants, engineers, product, and other functions to ensure smooth execution, work dependencies and cross-team alignment.
• Take initiative beyond projects; lead or contribute to internal initiatives that strengthen the delivery organisation and elevate how we work as a team.

• You have proven project delivery expertise with running complex IT or digital transformation projects in Professional Services, Banking, Fintech, Consulting, or similar environments, and confident navigating multi-stakeholder dynamics, customer relationships, and partner ecosystems.
• You are familiar with key delivery methodologies and skilled in essentials like risk and issue management, resource planning, milestone tracking, and reporting. You are fluent in delivery management terminology and best practices, and can confidently guide teams using these frameworks.
• You have exceptional organisational and time management skills, able to prioritise effectively, stay on top of multiple initiatives, and adapt to changing priorities.
• You have excellent interpersonal and communication skills in English and able to work confidently across geographic and cultural boundaries, build trust, and maintain transparency in all interactions.
• You have a continuous improvement mindset and proactive approach, thriving in fast-paced environments, constantly seeking ways to refine processes, adopt better practices, and help the team work smarter. You are curious and never satisfied with the status quo, driven to enhance both individual and team knowledge, and capable of guiding others with emotional intelligence and empathy. 

Join us to shape the future of banking, where your professional growth is equally as valued as your personal well-being.

• Competitive base salary
• Company equity for all
• Learning and development opportunities
• Hybrid/Remote working (location dependant)
• 30 day working abroad
• 4 week paid sabbatical after 5 years service
• Additional benefits based on location

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As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

At Mambu, we encourage all interested candidates to apply, even if they don't meet every listed qualification, as we value diversity and recognize that experience doesn't always perfectly align with job descriptions. We are committed to providing equal opportunities for applicants with disabilities; if you need assistance during the application process, please contact talent.acquisition@mambu.com.

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