Partner Academy Manager

Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here.

About the team

As the Partner Enablement Manager at Mambu, you will be instrumental in building and scaling the learning and enablement ecosystem for our reseller partners globally. Leveraging different platforms like Impartner, LearnUpon, Zoom, Salesforce, Articulate 360 & Hubspot. you will design, develop, and manage a world-class Mambu Academy that equips our resellers with the knowledge, skills, and certifications needed to effectively sell, implement, and support Mambu's cutting-edge solutions. This role reports into the Senior Manager, Partner Operations & Partner Academy which is part of the channel sales team within the commercial department in Mambu. 

This role is critical to accelerating our reseller concept with partners ensuring they are fully enabled to drive pipeline growth and deliver exceptional value to our joint customers.

• Partner Learning Strategy: Define and execute the comprehensive learning strategy for Mambu's reseller partners, aligning with overall partner program goals and business objectives.
• Curriculum Development: Design, develop, and continuously update engaging and effective learning paths, modules, and certification programs tailored for various partner roles (e.g., sales, pre-sales, implementation, support) by collaborating with (Channel Account Executives, Market Sales Directors and Sales Enablement Team).
• Platform Management: Administer and optimise the partner learning  and engagement systems so as to ensure a seamless and intuitive user experience for all partners to the Mambu Academy.
• Performance Measurement: Establish KPIs and reporting metrics to track partner engagement with the Academy, measure learning outcomes (Accreditations & Certifications), and assess the direct impact of enablement on partner-generated pipeline, win rates, and overall partner performance.
• Stakeholder Collaboration: Build strong relationships with Sales (direct/indirect), Solution Engineering, Professional Services, Product, Sales Enablement and L&D teams to ensure content relevance, alignment, and effective program promotion.

• 5+ years of experience in partner enablement, learning & development, or a similar role within a B2B SaaS or technology company.
• Proven experience in designing and developing scalable learning programs, strategy & content.
• Strong understanding of partner ecosystems and channel sales models (especially reseller programs).
• Experience working with learning management systems and e-learning authoring tools.
• Exceptional program/project management skills with the ability to manage multiple initiatives concurrently.

Good to have:

• Experience in the financial services or fintech industry.
• Experience with Mambu's platform or similar cloud banking solutions.
• Familiarity with sales methodologies and technical concepts relevant to Mambu's product.

Join us to shape the future of banking, where your professional growth is equally as valued as your personal well-being.

• Competitive base salary
• Company equity for all
• Learning and development opportunities
• Hybrid/Remote working (location dependant)
• 30 day working abroad
• 4 week paid sabbatical after 5 years service
• Additional benefits based on location

Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. Check out our Insights Hub for industry insights, Mambu blogs, webinars, and upcoming events.

As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.

At Mambu, we encourage all interested candidates to apply, even if they don't meet every listed qualification, as we value diversity and recognize that experience doesn't always perfectly align with job descriptions. We are committed to providing equal opportunities for applicants with disabilities; if you need assistance during the application process, please contact talent.acquisition@mambu.com.