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- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team
- Source and select candidates who will thrive in our culture, with a focus on quality over volume.- Drive the entire hiring process from initial demand to final offer, ensuring a smooth and consistent experience.- Act as a trusted advisor to hiring managers at every level, providing honest, strategic guidance throughout.- Define and shape our company culture with every hire you make - you're not just filling roles, you're building the future.- Build and grow a strong talent network by nurturing existing relationships and creating new ones.- Deepen your understanding of technical roles to better connect with candidates and match the right people to the right teams.
- Provide first line support for Mambu applications and services in Salesforce- Manage & triage incoming requests and assign it to the relevant support team- Ensure all support tickets are responded within the agreed service level timeframe- Solve technical issues reported by our customer. Perform basic technical triage using tools such as Grafana, Loggly and MS SQL.- Manage resolution, internal and external communication for major incidents (P1 & P2)- Drive product reliability improvement efforts across Mambu and continuously build the technical knowledge base and process improvements- Work collaboratively with support teams across regions
- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of AWS resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest AWS technologies and industry trends, and contribute to the continuous improvement of...
- Market ownership - Lead the commercial development of Numeral in your region, working with our banking and ISV partners- GTM strategy – Market mapping and identifying high-potential segments. For each segment, develop a GTM strategy to grow Numeral in the market- Sales preparation – establish a sales strategy, including points of contact, use cases, value proposition, and messaging working with the product marketing team- Account nurturing and network building – Establish contact and build relationships with your target accounts through active engagement in the European fintech ecosystem and our network of partners.- Deal management – Manage the deal process using MEDDICC and challenger sales to create compelling business cases for our customers to modernise their payment...
- Contribute to annual New ACV target for market/region based on Mambu's GTM Strategy- Researching and analysing the industry and market developments to contribute, define and own the go to market strategy - Identify prospects (short, mid-term and long-term) by driving active outbound activies to drive pipeline development plans.- Nurture target accounts to sales-ready stage, by effective external stakeholder management and account planning - Collaborate with the cross-functional internal stakeholders- Build strong industry connections and attend in-person conferences and events. Represent Mambu on external panels, when needed. - Pipeline management
- Be part of the team to implement and support the Mambu platform with digital lenders, startups, microfinance organisations and new business units of traditional banks.- Gather business requirements from our customers, and translate these into configuration and setup of the Mambu system.- Provide training to customers on the Mambu platform and new feature releases, as well as ongoing support to existing customers and their users.
- Conduct security risk assessments, participate in (or conduct where appropriate) threat modelling exercise.- Document and communicate identified risks and recommendations for risk mitigation.- Track security risk actions and monitor security risks and threat environment for any changes to security risk position.- Monitor and track control effectiveness and identify control gaps or emerging risks and propose corrective actions.- Provide regular reporting on security risks and security risk management programme (KRIs and KPIs)- Coordinate and track actions to address audit findings to completion.- Support Security Governance & Compliance Lead with audit preparations.
- HR Operations (Romania & APAC): Manage employment contracts, liaise with local authorities, collaborate with departments on HR/payroll processes, handle employee HR/payroll questions, prepare reports, process payroll data, manage international assignments and relocations, and execute internal HR/payroll decisions.- Employee Relations (Romania & APAC): Manage employee relationships, handle HR queries and complex cases, implement employee programs, support HR tools, and assist with audits.- General: Align operations with company strategy, manage employee relationships, and drive continuous improvement in HR processes.
We are looking for a skilled and experienced Senior Enterprise Resource Planning (ERP) Engineer to join our Business Applications in Amsterdam. The Senior ERP Engineer will manage, administer, and support Oracle NetSuite at Mambu. - Hands on administration, configuration, and support of multiple modules within Oracle NetSuite- Vendor management for both Netsuite and external support services consultants- Manage ERP technical work intake, backlog, and prioritization- Planning for system upgrades, troubleshooting, enhancements, and integrations- Coordination with business stakeholders to ensure business goals and regulatory requirements are consistently met- Develop and maintain system policies, procedures, and controls related to the ERP tools- Create processes and metrics...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Drive Partner-Sourced Revenue: Enable partners to sell and deliver Mambu's solutions.- Lead Co-Selling Initiatives: Identify, qualify, and close deals with partners.- Develop Strategic Partnerships: Build and manage relationships with key industry players.- Create Go-To-Market Plans: Align sales and marketing efforts to maximize pipeline growth.- Establish KPIs: Track partner performance and ensure alignment with sales goals.- Engage Advisory Firms: Build strong relationships with firms like McKinsey, BCG, Bain, Filene, etc.
- Lead the team of commercial lawyers to achieve team goals and support Mambu’s vision.- Provide legal advice to the business on a wide range of commercial matters, including legal assessments of GTM strategies and new market entries.- Lead collaboration with Product and Engineering, provide guidance in relation to new products and product lines.- Negotiate and draft complex commercial agreements, including master services agreements with customers, partnership agreements and vendor agreements.- Be accountable for maintaining and improving standard contract templates, ensuring that our contract templates comply with legal and regulatory requirements.- Be accountable for maintaining and improving contract negotiation and contract management processes, including use of...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Develop clean, scalable, reliable, secure, and reusable Java code for data management solutions, including maintenance and client interaction for incident resolution.- Focus on both creating innovative products and improving existing solutions.- Directly impact customer experience by delivering solutions that meet their needs and enhance our product offerings.- Continuously improve code quality, testing (Unit), processes, and documentation within and beyond the team.- Design solutions to be compatible with major cloud platforms (AWS, GCP, Azure).- Proactively manage technical debt to ensure a healthy codebase.
- Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction- Developing individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers- Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements
- Lead and develop a high-performing regional presales Solutions Engineering team.- Act as a strategic technical partner to sales, demonstrating SaaS core banking value to prospects.- Drive successful product demonstrations, technical presentations, and RFx responses to close deals.- Provide hands-on technical support and leadership as a Player-Coach across diverse FinTech clients.- Develop and execute regional presales strategies aligned with sales goals and global initiatives.- Ensure sales team enablement with technical knowledge, tools, and relevant presales collateral.
- Build strong relationships with enterprise customers, acting as a trusted advisor.- Understand customer business needs and drive adoption to maximize value from Mambu.- Manage the full customer lifecycle, including renewals, expansion, health, and satisfaction.- Develop and execute customer engagement and individual success plans.- Conduct regular business reviews and serve as the customer advocate with product management.- Monitor customer health, track KPIs, and report on outcomes to leadership.
- Be part of the team to implement and support the Mambu platform with digital lenders, startups, microfinance organisations and new business units of traditional banks.- Gather business requirements from our customers, and translate these into configuration and setup of the Mambu system.- Provide training to customers on the Mambu platform and new feature releases, as well as ongoing support to existing customers and their users.