Job Listings

- Develop, maintain, and automate key performance indicator (KPI) dashboards and reports for CS&PS leadership, focusing on metrics such as customer health scores, retention rates, net expansion, time-to-value, utilisation rates, and project profitability.- Conduct deep-dive analysis on operational data to identify trends, root causes of inefficiencies, and opportunities for process optimisation and improved customer outcomes.- Provide regular and ad-hoc data analysis to support strategic decision-making related to staffing, resource allocation, and territory management.- Ensure data integrity and consistency across CS&PS systems and reporting tools (e.g., CRM, Customer Success Platform)- Serve as a key administrator and subject matter expert for CS&PS technology stack, including...

Programme Planning, Operations & Reporting- End-to-End Program Logistics: Lead global planning, communications, and scheduling for learning and performance activities, including the management of workshop materials and enrollments.- Systems & Content Ownership: Oversee the seamless operation of internal talent platforms and content, specifically Mambu Academy, Coursera, and SAP Talent.- Central Operational Hub: Serve as the primary point of contact for all program timelines, learner data, and inquiries to ensure consistent stakeholder alignment e.g. for Global Onboarding. Learning Systems, Data & Reporting- Data-Driven Insights: Track engagement and completion metrics to produce clear reports that drive continuous improvement and operational effectiveness.- System &...

- Lead the Credit Card Strategy & Roadmap: Define and own the business outcomes-driven strategy for Mambu's Credit Card suite. You will relentlessly communicate a compelling product vision, ensuring alignment across global stakeholders and leading the product from MVP to full-scale market adoption.- Direct Squad Leadership: Act as the primary Product manager for a dedicated engineering squad. You will own the product backlog, prioritize feature development, and work in daily partnership with Engineering Managers to ensure high-quality, timely delivery in a fast-paced environment.- Technical Authority & Financial Logic: Serve as the subject matter expert for credit card lifecycles. You will translate complex financial rules, including APR, interest accruals, billing cycles, and credit...

- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.

- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.

- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.

- Lead and resolve technically deep Level 2 support cases from initial triage to full root cause analysis and final fix.- Diagnose issues across distributed, cloud-native systems, with emphasis on application and API behaviour.- Perform code-level debugging (Python, Go, or Java) to pinpoint application defects or misconfigurations.- Own Live Production Incidents: Act as the technical escalation point during high-severity production issues- Engineer the Support Experience through Automation and Observability: Treat operational pain points and repetitive support tasks as engineering challenges.- Contribute to Observability and Proactive Detection: Improve our monitoring, alerting, and dashboards so internal teams detect issues before customers do.

- Strategic Advisory: Act as a trusted advisor to senior leaders within Corporate Functions, translating business goals into actionable people strategies;- Organisational Design: Lead workforce planning, talent mapping, and organisational restructuring;- Performance & Growth: Drive high-performance culture through calibrated reviews, succession planning, people growth and leadership coaching and feedback;- Change Management: Guide teams through the "Mambu Way" of evolution, managing transitions with empathy, clarity, and data-backed decisions;- Culture & Inclusion: Champion DE&I initiatives and ensure the Mambu culture remains vibrant and consistent across distributed global teams;- Data-Driven Insights: Use people analytics to identify trends (attrition, engagement, etc.) and...

- As a Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to...

- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team

- Lead the execution of Mambu’s long-range financial roadmap, annual budget, and quarterly forecasts, aligning them with overall business strategy. Chair monthly forecasting and guidance sessions to ensure robust and aligned financial plans.- Act as a corporate functions business partner for the CRO, CTPO and CCSO. Provide strategic financial insights and analysis, serving as the go-to partner for strategic decisions by providing reporting, analysis and analytics on ad-hoc requests to enhance confidence.- Drive the enhancement of business performance dashboards and own management accounting, variance analysis, and commentaries. Proactively manage financial risks and opportunities to help the business land the numbers in line with Guidance, ensuring Revenues; Headcount & Costs are in...

Revenue Growth & Channel Expansion - Own and deliver the EMEA channel revenue target.- Develop and execute a high-impact channel strategy aligned to company growth objectives.- Identify, recruit, and activate high-value strategic partners across EMEA.- Personally engage in complex, enterprise-level deal cycles with key partners.- Drive pipeline generation, partner-led demand creation, and deal acceleration.- Establish clear performance metrics and accountability frameworks for partner contribution.Leadership & Team Development- Lead, coach, and scale a team of Channel Sales Managers across EMEA.Set clear quotas, KPIs, and performance standards for the channel organization.- Foster a culture of accountability, high performance, and commercial discipline.- Build...

- Design and build highly available, automated cloud infrastructure using Terraform, Kubernetes, and CI/CD best practices- Contribute to the modernization of core platform services, removing legacy dependencies and improving developer productivity- Improve observability, reliability, and security across our systems using tools like Prometheus and Grafana- Collaborate with teams to support safe, frequent deployments and deliver scalable solutions to complex problems- Drive the adoption of DevOps and Infrastructure as Code principles across the organization- Mentor and support engineers in best practices, architecture, and infrastructure decision-making- Help us evolve our platform to meet growing performance, compliance, and innovation demands

- Regional champion for acquisition and growth: Act as the regional expert for demand generation and growth marketing, working in close partnership with Sales to drive pipeline and revenue. Bring strong regional insight and audience understanding to shape acquisition strategy and enhance global programs with local market intelligence.- Regional campaign development and activation: Lead the development and activation of regional acquisition and growth campaigns aligned to agreed pipeline and growth targets. Translate strategy into clear, outcome-driven campaign briefs that guide content, creative, media, and channel execution. Collaborate across regions to drive consistency, shared learnings, and economies of scale.- Stakeholder management: Partner closely with regional sales teams,...

- Own and exceed an annual New ACV target by focusing exclusively on driving revenue through your assigned portfolio of reseller partners.- Recruit, onboard, and enable new reseller partners, ensuring they are fully equipped and certified to sell, implement, and support Mambu’s solutions.- Collaborate closely with resellers to manage complex sales cycles, acting as a trusted advisor to key partner stakeholders and assisting them in presenting the full Mambu platform to their end-customers.- Develop and execute joint Go-to-Market (GTM) strategies and business plans with each partner, proactively identifying growth opportunities and mitigating risks.- Build and maintain strong, long-term relationships with all key partner contacts to ensure a healthy, active, and high-performing...

- Payroll Lifecycle Management: Own the end-to-end payroll process for employees in collaboration with external payroll vendors, across international entities, ensuring 100% accuracy and on-time delivery.- Data Collection: Systematically collect and validate monthly inputs (variables, bonuses, and changes) in coordination with internal stakeholders and external vendors.- Payroll approval: review accuracy and act as first level approver of the monthly payroll reports.- Vendor & Stakeholder Management: Act as the primary liaison for third-party payroll providers, ensuring service level agreements (SLAs) are met and local compliance is maintained.- Financial Coordination: Partner with Finance and Treasury to manage funding instructions, and execute net salary and tax payments via...

- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team

- Own the full Mambu project lifecycle; from initiation to closure and every phase in between, ensuring smooth delivery and clear accountability throughout via effective team leadership, collaboration, and client engagement.- Drive and coordinate your project team; from prioritising tasks and resolving issues to aligning day-to-day activities and keeping everyone focused on outcomes- Steer projects with structure and visibility; from kickoff to milestones, ensuring scope is controlled, risks are managed, standards are met, and progress is clearly reported to stakeholders- Master stakeholder management; build strong relationships and set clear expectations with both customers and internal teams, always ensuring alignment at every step- Champion operational...

- Build trusted customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Own your customer portfolio end-to-end: health, ROI delivery, renewals, and expansion (in close collaboration with Sales), while liaising with the right internal teams to ensure outcomes are achieved.- Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements

- Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction- Developing individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers- Conduct quarterly and executive business reviews - Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements- Provide updates on Product Roadmap and enhancements- Build relationships with strategic partners...