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- Design and build highly available, automated cloud infrastructure using Terraform, Kubernetes, and CI/CD best practices- Contribute to the modernization of core platform services, removing legacy dependencies and improving developer productivity- Improve observability, reliability, and security across our systems using tools like Prometheus and Grafana- Collaborate with teams to support safe, frequent deployments and deliver scalable solutions to complex problems- Drive the adoption of DevOps and Infrastructure as Code principles across the organization- Mentor and support engineers in best practices, architecture, and infrastructure decision-making- Help us evolve our platform to meet growing performance, compliance, and innovation demands
- Product vision – Develop and articulate a clear and compelling product vision for your team, aligning with Mambu Payments' overall strategy and goals.- Product development – Identify and specify new payment features, bank integrations, and other API and dashboard features. Prioritize initiatives based on customer needs, business impact, and technical feasibility. Collaborate with engineering leads to scope projects, define requirements, and ensure successful, timely delivery.- Product documentation – Draft comprehensive product documentation, including API references and user guides, to accelerate implementation and facilitate support.- Internal product support – Support customer success, sales, and marketing teams with product knowledge.- Continuous improvement – Improve...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Build software that resolves real-life payments/fintech problems for a high number of customers and impacts millions of end-users worldwide.- Deal with complex calculations that require a high degree of logical thinking on top of technical skills.- Lead end-to-end feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Develop bank connectivity and payment automation products, features, and capabilities, with a focus on security, stability, and performance.- Collaborate with Product Managers and DevOps Software Engineers to maintain a fast-paced, iterative, and continuously improved product development and delivery process.- Apply security by design principles to public and internal APIs.- Solve architectural and technical challenges to reduce complexity while creating value for customers and users.- Conduct code reviews and pair programming sessions with peers.- Define and executing Numeral’s technical roadmap to improve team velocity and control technical debt.
- As a Senior Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...
- Contribute to annual New ACV target for market/region based on Mambu's GTM Strategy- Manage complete sales-cycles for deals, taking a consultative and detailed approach to presenting the full platform features to key decision making executives- Researching and analysing the industry and market developments to contribute, define and own the go to market strategy - Identify prospects (short, mid-term and long-term) by driving active outbound activies to drive pipeline development plans.- Nurture target accounts to sales-ready stage, by effective external stakeholder management and account planning - Collaborate with the cross-functional internal stakeholders- Build strong industry connections and attend in-person conferences and events. Represent Mambu on external panels, when...
- - Lead the evolution of Mambu’s builder experience and observability ecosystem that enables hundreds of engineers to deliver banking workloads safely and efficiently.- Define and execute the CI/CD transformation roadmap, modernizing pipelines for speed, reliability, and end-to-end quality.- Establish the observability foundation for all services — standardizing metrics, logs, traces, and SLOs to improve visibility and reduce MTTR.- Champion DORA-aligned engineering excellence by improving lead time, deployment frequency, change failure rate, and recovery time.- Partner with SRE, Architecture, Security, and Product Engineering to embed observability, testing, and release governance into every delivery stage.- Drive continuous improvement in Java build, test, and deployment...
- Quota & Deal Ownership: Own and consistently exceed a demanding new business ACV quota by leading and closing multi-million dollar deals with long, complex sales cycles.- C-Suite Consulting: Establish and maintain trusted advisor relationships with CIOs, CEOs, and Digital Heads across the EMEA region.- Value Strategy: Translate Mambu's composable platform into quantifiable business cases focused on TCO reduction and enhanced Customer Lifetime Value (CLV).- Pipeline Generation: Proactively identify and generate new pipeline through aggressive outbound prospecting, executive networking, and strategic engagement with Mambu's partner ecosystem (System Integrators and Cloud Providers).- Commercial Leadership: Lead complex contract negotiations, master deal structuring, and oversee...
- Own Customer Case Resolution End-to-End: Lead and resolve technically deep Level 2 support cases with full ownership—from initial triage and in-depth diagnosis to root cause analysis (RCA) and final resolution.- Diagnose problems across our distributed, cloud-native systems, including application, databases, APIs, and cloud services, using your code-level debugging skills to isolate and fix application-level defects.- Collaborate with Product Engineering teams to drive permanent bug fixes and ensure all customer-facing knowledge is captured, automated, and reused across the support organization.- Own Live Production Incidents: Lead technical investigations during high-severity production issues. You'll implement fixes that help resolve the incident and perform...
As the Senior Legal Counsel, Technology & Procurement, you will be a key legal advisor to Mambu, focusing on technology, artificial intelligence (AI), and procurement matters. You will play a crucial role in ensuring Mambu's activities in these areas comply with relevant laws and regulations, while also enabling strategic business growth. You will provide critical insights to senior leadership, helping to navigate the complex legal landscape of evolving technologies and contractual relationships. Technology, Regulatory & AI Legal- Provide expert legal counsel on all aspects of technology, including new product offerings, intellectual property and OSS matters. - Advise on legal requirements related to the development, deployment, and use of artificial intelligence and machine...
- Directly lead, coach, and develop a team of experienced Customer Success Managers across the Americas, fostering a high-performance, customer-obsessed culture.- Define and execute the regional Customer Success strategy for the Americas, aligning with Mambu's global goals and regional commercial objectives (renewal, expansion, customer health, and satisfaction).- Be accountable for key regional Customer Success metrics, including Gross Retention Rate, Customer Health Score, and Customer Satisfaction (CSAT/NPS), as well as ensuring disciplined consistency across the team in capturing customer data.- Leverage data-driven insights to manage team performance, forecast renewals, identify at-risk customers, and pinpoint regional expansion opportunities.- Work cross-functionally with...
We are seeking a Global Data Protection Officer to lead the implementation, management, and oversight of our global data protection compliance program. This role is critical for ensuring compliance across our SaaS banking products and operations in over 32 jurisdictions, including Europe, North and South America, Asia, Australia, and Africa. The ideal candidate will be responsible for advising our management on data protection obligations, establishing and implementing a global data protection strategy, and ensuring our products and operations meet all applicable data protection requirements. Key responsabilities will include: - Inform and advise the company and its management on obligations as a data controller and processor under the data protection laws applicable to Mambu’s global...
- Lead and Mentor: Manage, coach, and develop the APAC Solutions Engineering team, fostering a culture of excellence, collaboration, and continuous improvement.- Drive GTM Strategy: Partner closely with the Market Sales Director to define and execute the go-to-market strategy for the APAC region, ensuring tight alignment between the sales and presales functions.- Strategic Deal Support: Provide senior oversight and hands-on support for the most complex and strategic deals, ensuring that our solutions are positioned effectively to solve customer challenges and create business value.- Opportunity Qualification: Implement and manage rigorous deal qualification processes to ensure that the team's resources are focused on opportunities that align with Mambu's product capabilities and...
- Quota & Deal Ownership: Own and consistently exceed a demanding new business ACV quota by leading and closing multi-million dollar deals with long, complex sales cycles.- C-Suite Consulting: Establish and maintain trusted advisor relationships with CIOs, CEOs, and Digital Heads across the EMEA region.- Value Strategy: Translate Mambu's composable platform into quantifiable business cases focused on TCO reduction and enhanced Customer Lifetime Value (CLV).- Pipeline Generation: Proactively identify and generate new pipeline through aggressive outbound prospecting, executive networking, and strategic engagement with Mambu's partner ecosystem (System Integrators and Cloud Providers).- Commercial Leadership: Lead complex contract negotiations, master deal structuring, and oversee...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Define and champion the data-driven product strategy, vision, and roadmap for Mambu's core banking and platform solutions.- Identify key market opportunities, build business cases, and stay up to date with technology, regulatory, and competitive forces that shape our strategy.- Own the product lifecycle from concise PRDs to prioritized backlog management.- Collaborate with Engineering to deliver scalable, flexible solutions that meet documented requirements.- Define and analyze metrics to measure the success and adoption of new features and enhancements.- Partner with Marketing/Sales on value proposition, positioning, messaging, and input on pricing/packaging.- Enable Sales/Pre-Sales teams with product expertise and ensure successful customer adoption with...
- Inspiring Leadership & Culture: Be the catalyst for creating a positive atmosphere and demonstrate role model leadership to shape the culture of the team. - People Growth: Grow people in their technical expertise and career path, supporting learning opportunities for each engineer (training, certifications, mentoring, etc.) and focusing on growing a high-performing team.- Operational Excellence: Establish short and long term delivery strategy for the team and ensure stakeholders are informed. This includes setting ways of working that enable the team to perform with high autonomy, high alignment, and a streamlined operational process.- Automation & Efficiency: Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team for automation...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
