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- Design and build highly available, automated cloud infrastructure using Terraform, Kubernetes, and CI/CD best practices- Contribute to the modernization of core platform services, removing legacy dependencies and improving developer productivity- Improve observability, reliability, and security across our systems using tools like Prometheus and Grafana- Collaborate with teams to support safe, frequent deployments and deliver scalable solutions to complex problems- Drive the adoption of DevOps and Infrastructure as Code principles across the organization- Mentor and support engineers in best practices, architecture, and infrastructure decision-making- Help us evolve our platform to meet growing performance, compliance, and innovation demands
- Regional champion for acquisition and growth: Act as the regional expert for demand generation and growth marketing, working in close partnership with Sales to drive pipeline and revenue. Bring strong regional insight and audience understanding to shape acquisition strategy and enhance global programs with local market intelligence.- Regional campaign development and activation: Lead the development and activation of regional acquisition and growth campaigns aligned to agreed pipeline and growth targets. Translate strategy into clear, outcome-driven campaign briefs that guide content, creative, media, and channel execution. Collaborate across regions to drive consistency, shared learnings, and economies of scale.- Stakeholder management: Partner closely with regional sales teams,...
- Payroll Lifecycle Management: Own the end-to-end payroll process for employees in collaboration with external payroll vendors, across international entities, ensuring 100% accuracy and on-time delivery.- Data Collection: Systematically collect and validate monthly inputs (variables, bonuses, and changes) in coordination with internal stakeholders and external vendors.- Payroll approval: review accuracy and act as first level approver of the monthly payroll reports.- Vendor & Stakeholder Management: Act as the primary liaison for third-party payroll providers, ensuring service level agreements (SLAs) are met and local compliance is maintained.- Financial Coordination: Partner with Finance and Treasury to manage funding instructions, and execute net salary and tax payments via...
- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team
- Own the full Mambu project lifecycle; from initiation to closure and every phase in between, ensuring smooth delivery and clear accountability throughout via effective team leadership, collaboration, and client engagement.- Drive and coordinate your project team; from prioritising tasks and resolving issues to aligning day-to-day activities and keeping everyone focused on outcomes- Steer projects with structure and visibility; from kickoff to milestones, ensuring scope is controlled, risks are managed, standards are met, and progress is clearly reported to stakeholders- Master stakeholder management; build strong relationships and set clear expectations with both customers and internal teams, always ensuring alignment at every step- Champion operational...
- Build trusted customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Own your customer portfolio end-to-end: health, ROI delivery, renewals, and expansion (in close collaboration with Sales), while liaising with the right internal teams to ensure outcomes are achieved.- Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements
- Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction- Developing individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers- Conduct quarterly and executive business reviews - Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements- Provide updates on Product Roadmap and enhancements- Build relationships with strategic partners...
- Gather technical requirements from our customers and help them build and implement efficient, performant and scalable technology architectures centred around Mambu.- Advise, consult and train customers on the usage of APIs during their development phases to ensure use of established integration standards, patterns, and best practices.- Collaborate with cross-functional teams to ensure integrations meet customer needs and improve internal processes.- Identify and escalate task-level risks or issues promptly to ensure smooth delivery.- Maintain clear and up-to-date technical documentation, including mapping sheets and flow diagrams.
Strategy, Planning & Leadership- Act as Head of Group Accounting, contributing the global accounting strategy and governance framework.- Lead and manage a geographically distributed accounting organization, with most of the team based in Romania.- Assess and evaluate the company’s financial performance against long-term strategic objectives, budgets, and forecasts.- Provide clear insights and recommendations to senior leadership on short-term and long-term growth initiatives, enabling informed decision-making.- Participate in and influence key strategic decisions related to business initiatives, operating models, and investments.- Align accounting teams and cross-functional stakeholders with the company’s long-term strategy and objectives and key results, ensuring execution...
- Prepare and review financial reporting in accordance with IFRS, coordinating the preparation of statutory financial statements, including related notes and disclosures.- Own and coordinate key elements of the reporting cycle to ensure accuracy, completeness, and timely delivery.- Ensure accurate and consistent application of IFRS across the group (including IFRS 15, IFRS 3, IFRS 9, IFRS 16, IAS 12, IAS 36).- Lead the analysis of complex accounting matters and prepare well-documented technical accounting position papers for management and auditors.- Act as a key contact for external auditors during interim and year-end audits, including preparation and coordination of audit deliverables.- Provide technical IFRS guidance to accounting and business teams to ensure consistent...
- Linking point between Finance and Commercial teams by facilitating communication and coordination between finance and commercial teams regarding revenue recognition.- Advising FP&A, Sales, Marketing, and Product Development Teams about revenue recognition and financial aspects of customer contracts.- Revenue data analysing to identify trends and support strategic decisions for revenue growth.- Contract management in ERP (NetSuite) such as setting new contracts up, modification of existing contracts, terminations and renewals.- Managing revenue processes and controls across Mambu's global operations.- Responsible for IFRS compliance focusing on revenue recognition and impairment assessment of accounts receivables.- Collaboration with FP&A for revenue forecasting and churn...
- Provide first line support for Mambu applications and services in Salesforce- Manage & triage incoming requests and assign it to the relevant support team- Ensure all support tickets are responded within the agreed service level timeframe- Solve technical issues reported by our customer. Perform basic technical triage using tools such as Grafana, Loggly and MS SQL.- Manage resolution, internal and external communication for major incidents (P1 & P2)- Drive product reliability improvement efforts across Mambu and continuously build the technical knowledge base and process improvements- Work collaboratively with support teams across regions
- Salary Review: Oversee the administration of the cyclical salary and compensation review process.- Variable Compensation: Own our variable compensation schemes, including sales compensation plans, working closely with key stakeholders to monitor and update as needed.- Recognition: Lead our financial and non-financial recognition programs.- Benefits & Wellbeing: Drive Mambu’s wellbeing initiatives and provide support as needed to colleagues for benefits management.- Equity: Manage the administration of our employee equity scheme, including maintenance of our equity management platform.- Project Support: Provide Reward-related support for recurring and ad hoc projects as directed.
- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of AWS resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest AWS technologies and industry trends, and contribute to the continuous improvement of...
- Design, develop, and maintain Mambu’s Disaster Recovery (DR) framework, including technical architecture and operational processes.- Collaborate with Platform and Capability teams to design and evolve multi-cloud DR solutions.- Act as the technical DR SME, owning global DR standards, principles, and documentation, and ensuring consistent adoption.- Plan, execute, and report on regular DR exercises to validate failover capabilities and SLA commitments.- Provide technical DR support and consultation to internal teams and customers, including participation in customer DR planning and exercises when required.- Own end-to-end delivery of DR-related service requests, ensuring timely execution, clear communication, and SLA adherence.- Identify DR-related platform or product gaps...
- Build the "0 to 1" GTM Foundation: Lead the go-to-market strategy for new and existing products, untapped market segments or expansion into existing markets, transforming ideas into scalable strategies and repeatable models.- Partner with Product and Commercial to define messaging, value propositions, and positioning for payments and core banking solutions.- Plan and execute go-to-market activities for product launches and updates, ensuring alignment across teams.- Create impactful sales enablement tools, content, and training for customer-facing teams.- Provide actionable market and competitive insights to inform product and go-to-market strategy.- Collaborate with customer marketing to develop customer success stories and advocacy programs.- Guide the content team to...
- Enterprise Risk Management (ERM):- Promote a strategic vision of the function by promoting strategic initiatives selected adequately with respect to Mambu's business objectives, legal requirements, and risk posture.- Act as a principal advisor to the Board, CEO, Leadership Team, and General Counsel on all matters related to risk; advise on the adequate types and levels of insurances.- Design and implement an adequate enterprise risk management framework.- Quantify the organization’s overall compliance and regulatory risk exposure, integrating complex data from internal and external sources to inform strategic priorities.- Compliance & Business Continuity:- Understand current and future regulatory themes applicable to our business and help the company to proactively adapt...
- Design and implement clean, scalable and reusable code using Java.- Architect RESTful web services, both sync and async.- Work with cloud (AWS, Azure, GCP) and the associated architectural patterns (serverless computing, configuration as code, containers, Kubernetes, API gateway).- Contribute to development of CI and CD pipelines (GitLab, ArgoCD).- Design and implementation of Cards features along with required infrastructure, scaling, performance tuning and optimization.- Maintain application security by tackling vulnerabilities and doing penetration testing.
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Lead and develop a team of Principal Engineers, aligning their work to the highest leverage product and platform outcomes.- Own end to end architecture strategy across Product Engineering, ensuring consistent patterns, reference implementations, and codified architectural guardrails/processes that prevent drift across domains and shared platforms.- Drive modernization and technical debt reduction through pragmatic sequencing, improving reliability, scalability, developer productivity, and delivery velocity.- Set architectural direction for multi cloud execution across AWS and GCP, and lead the architectural strategy for migrating customers off Azure with minimal disruption.- Own architecture governance mechanisms that enable speed with discipline: reference...
