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The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding Mambu's footprint in the assigned territories, the BDM will seek support from the regional commercial organisation in various areas such as Marketing, Customer Success, Solution Engineering and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making.. What you’ll do- Ensure financial targets and business objectives are pursued and reached; - Contribute to annual New ACV target for the assigned markets based on the regional GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline...
About the team The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding our Mambu footprint in-country, the BDM will seek support from the regional commercial organisation in areas such as Marketing, Sales Execution and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making while daring to do things differently. What you’ll do- Ensure financial goals and objectives are pursued and reached; - Contribute to annual New ACV target for market/region based on the GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline generation target for...
- Be accountable for the Customer Success operational side (including systems and reporting) enabling CSM’s to excel in their work and enhance customer journeys, develop performance metrics and best practices to ensure a consistent and data-driven approach to maintaining happy customers- Be responsible for accurate data on our CRM-platform in close collaboration with the CSM community, to develop customer health scoring, renewal processes, and feedback loops to proactively address risks and maximise customer lifetime value- Standardise and automate workflows across Customer Success and Delivery to enhance governance & reporting, as well as leveraging CRM and CSM tools effectively to improve efficiency and scalability.- Work closely together with the Revenue- and Finance-operations...
Your mission is to:- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team
This is a part time position (3 days a week). The Tax Manager will be responsible for overseeing all tax affairs for Mambu globally, including Mambu’s tax position, transfer pricing, tax compliance and reporting. This role will involve collaborating closely with internal stakeholders across finance, legal, and the business to ensure adherence to tax laws and regulations whilst creating an environment for the business to accelerate growth. The ideal candidate will possess a strong background in international tax and thrive in a fast-paced, dynamic environment. The role reports to the Head of Tax, Treasury and Business Operations. Key responsabilities will include: - Develop and implement global tax policies in compliance with relevant laws and regulations- Maintain the transfer...
- Sales enablement: Collaborate with the Mambu’s Commercial teams to provide the necessary resources and tools to effectively sell our products. Guide commercial teams to effectively position Mambu’s products and solutions in the market from both a value and feature perspective.- Training and development: Develop and deliver training sessions both virtually and in-class and materials to enable commercial stakeholders on our products and solutions, commercial techniques, and market positioning. This will include best practice enablement material across several areas: Sales process, GTM propositions, sales skills, human skills, mindset built.- Stakeholder management and relationship building: Build and maintain strong relationships with key commercial stakeholders including Sales,...
- Plan and Schedule Releases for SaaS Customers: Collaborate with teams to organise and schedule software releases for our SaaS customers, ensuring timely delivery while accommodating necessary fixes and improvements including custom requirements for custom clients.- Customer Communication: Serve as the primary point of contact for SaaS customers, providing release-related information, updates, and ensuring alignment on timelines and content.- Process Documentation: Develop, document, and maintain release management processes to support efficient delivery to SaaS customers, ensuring all stakeholders follow established protocols.- Engineering Collaboration: Work closely with engineers to align on process adherence and resolve any technical challenges, ensuring release plans fit...
About the team The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding our Mambu footprint in-country, the BDM will seek support from the regional commercial organisation in areas such as Marketing, Sales Execution and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making while daring to do things differently. What you’ll do- Ensure financial goals and objectives are pursued and reached; - Contribute to annual New ACV target for market/region based on the GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline generation target for...
About the team The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding our Mambu footprint in-country, the BDM will seek support from the regional commercial organisation in areas such as Marketing, Sales Execution and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making while daring to do things differently. What you’ll do- Ensure financial goals and objectives are pursued and reached; - Contribute to annual New ACV target for market/region based on the GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline generation target for...
Your mission is to:- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team
- In collaboration the other legal counsels, you will provide legal advice and support to our business in Latin America and EMEA (focus on Southern Europe), including:- provide legal support in all stages of commercial transactions and negotiate a wide range of commercial agreements (SaaS agreements, channel partner agreements etc.);- draft and negotiate agreements for strategic business opportunities;- provide legal support in bidding processes (including RFIs/RFPs/etc) and all other phases of the customer journey.- You will provide support to software engineering teams by providing legal risk assessments and recommendations with respect to development of our product.- You will draft and negotiate a range of other contracts, including agreements with Mambu’s suppliers and...
The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding Mambu's footprint in the assigned territories, the BDM will seek support from the regional commercial organisation in various areas such as Marketing, Customer Success, Solution Engineering and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making.. What you’ll do- Ensure financial targets and business objectives are pursued and reached; - Contribute to annual New ACV target for the assigned markets based on the regional GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline...
- You will help our Customers design and implement efficient, performant and scalable technology architectures centred around Mambu.- You will advise, consult and train Customers on the usage of Mambu’s integration capabilities to ensure use of best practices.- You will design and POC orchestrations for functional gaps and guide our Customers on their implementation.- You will coordinate with our product and engineering teams to identify enhancements and improvements to Mambu’s offering- You will work with new and existing Customers in a variety of engagements ensuring that execution is on track, we deliver value and exceed customer expectations.
- Provide technical leadership by constantly improving the system's technical capabilities and technology stack.- Identify architectural improvements in the existing code base.- Build software that resolves real-life loan-related problems for many customers and impacts millions of end-users.- Deal with complex calculations that require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation, and deployment.- Offer guidance and mentoring to engineers.
As Senior Director, People Experience you will be part of the People Leadership Team (PLT) and lead our People Operations and Technology teams to shape and enhance the overall employee experience within Mambu, and drive excellence in the service we deliver to Mambuvians. Key ResponsibilitiesStrategic Leadership:- Develop and execute a comprehensive people experience strategy aligned with the company's vision, values, and business goals- Bring perspectives and influence to shape the overall people strategy for the next 12-24 months with the PLT- Provide leadership, guidance and mentoring to the team and high collaboration with stakeholders, both within the team and across the business- Support the SVP, People in taking the lead on strategic people projects and providing...
As the Senior Manager, Talent you will be responsible for defining a global talent management strategy that enables us to drive a high performing workforce and unlock business outcomes. You’ll use your knowledge, a sound understanding of our business and a dash of creativity to shape and evolve programs through which we can identify, develop and retain high-performing Mambuvians within the organisation.To do this, you’ll collaborate with stakeholders across the business and put diversity and inclusion at the heart of all that you do. Talent Development:- Design and implement talent development programs, including training, mentoring, and career development initiatives.- Develop and implement a talent review framework that includes identifying high potential employees, succession...
- Design, develop and maintain Mambu’s disaster recovery framework, including process and technical procedures:- Work together with Principal Engineer, Staff Engineers from the Platform and Capability (Product) teams and design architecture for multi-cloud DR solution in Mambu;- Develop the solution including the framework of successfully scalable solution across all Mambu platform and development teams.- Drive Disaster Recovery improvement efforts across Mambu.- Be an ambassador of Disaster Recovery activities in Mambu and enable teams to be more efficient by sharing insights about the DR performance of their owned products and supporting them in addressing the gaps.- Be a Disaster Recovery technical SME for Mambu customers as well as internal teams.- Drive end2end...
- Design and implement features along with required infrastructure, scaling, performance tuning and optimisation.- Own the end to end delivered services (from development to release in production) and build resilient distributed systems at scale, with strong operational and performance KPIs.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills
- Build software that resolves real life fintech problems for a high number of customers and impacting millions of end-users, worldwide.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead end-to-end feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Provide technical leadership by constantly improving the system's technical capabilities and technology stack.- Identify architectural improvements in the existing code base.- Build software that resolves real-life loan-related problems for many customers and impacts millions of end-users.- Deal with complex calculations that require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation, and deployment.- Offer guidance and mentoring to engineers.
