Job Listings

- Manage the OTC team, overseeing the execution of billing and collection activities, and maintaining a robust and accurate order-to-cash process.- Analyze customer contracts to ensure timely and accurate invoicing, and manage invoice processing within the ERP system (NetSuite).- Prepare the monthly reporting package and analysis of Accounts Receivable (AR), providing support to the FP&A team with explaining results.- Act as a pro-active business partner to commercial teams on billing and collection policies and maintain a smooth working relationship with the revenue controller for the monthly financial close.- Coordinate involvement in the annual group external audit on all AR-related topics and manage customer communication regarding invoicing and dunning, supporting the Head of...

- Be a servant leader for one or multiple Product teams by guiding people in their career path and support growth opportunities for each engineer (training, conferences, learning materials, mentors etc.).- Define a way of working in the teams that enables high autonomy, high alignment and a streamlined product engineering process.- Be the driver throughout the onboarding of new Mambuvians, in an efficient & scalable manner.- Define recruiting objectives to acquire new skills, or create capacity to satisfy business needs, and competitiveness at team level.- Work closely with Product Manager, Principal Engineers and Staff Engineers to enable the teams to deliver.- Ensure that the roadmap is successful delivery, on-time and in budget.

- Act as the primary technical contact and trusted advisor for a portfolio of Mambu's strategic customers.- Provide proactive technical guidance, architectural reviews, and best-practice recommendations related to Mambu's SaaS platform and APIs.- Own the resolution of all critical and complex technical escalations, coordinating internally with Global Support, Product, and Engineering teams.- Conduct regular Technical Health Checks (M/QTRs), performance reviews, and strategic planning sessions with the customer's technical teams.- Serve as a crucial feedback loop to the P&E organization, capturing, documenting, and advocating for customer technical requirements and product feedback with clear articulation of the business impact.- Provide dedicated support for key lifecycle...

- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team

- As a Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...

- Own and exceed an annual New ACV target by focusing exclusively on driving revenue through your assigned portfolio of reseller partners.- Recruit, onboard, and enable new reseller partners, ensuring they are fully equipped and certified to sell, implement, and support Mambu’s solutions.- Collaborate closely with resellers to manage complex sales cycles, acting as a trusted advisor to key partner stakeholders and assisting them in presenting the full Mambu platform to their end-customers.- Develop and execute joint Go-to-Market (GTM) strategies and business plans with each partner, proactively identifying growth opportunities and mitigating risks.- Build and maintain strong, long-term relationships with all key partner contacts to ensure a healthy, active, and high-performing...

- Own and exceed an annual New ACV target by focusing exclusively on driving revenue through your assigned portfolio of reseller partners.- Recruit, onboard, and enable new reseller partners, ensuring they are fully equipped and certified to sell, implement, and support Mambu’s solutions.- Collaborate closely with resellers to manage complex sales cycles, acting as a trusted advisor to key partner stakeholders and assisting them in presenting the full Mambu platform to their end-customers.- Develop and execute joint Go-to-Market (GTM) strategies and business plans with each partner, proactively identifying growth opportunities and mitigating risks.- Build and maintain strong, long-term relationships with all key partner contacts to ensure a healthy, active, and high-performing...

- Partner Learning Strategy: Define and execute the comprehensive learning strategy for Mambu's reseller partners, aligning with overall partner program goals and business objectives.- Curriculum Development: Design, develop, and continuously update engaging and effective learning paths, modules, and certification programs tailored for various partner roles (e.g., sales, pre-sales, implementation, support) by collaborating with (Channel Account Executives, Market Sales Directors and Sales Enablement Team).- Platform Management: Administer and optimise the partner learning  and engagement systems so as to ensure a seamless and intuitive user experience for all partners to the Mambu Academy.- Performance Measurement: Establish KPIs and reporting metrics to track partner engagement...

- Gather technical requirements from our customers and help them build and implement efficient, performant and scalable technology architectures centred around Mambu.- Advise, consult and train customers on the usage of APIs during their development phases to ensure use of established integration standards, patterns, and best practices.- Collaborate with cross-functional teams to ensure integrations meet customer needs and improve internal processes.- Identify and escalate task-level risks or issues promptly to ensure smooth delivery.- Maintain clear and up-to-date technical documentation, including mapping sheets and flow diagrams.

- Own and exceed a significant annual New ACV target by focusing exclusively on a limited portfolio of the largest Tier 1 strategic accounts.- Lead and manage complex, multi-year sales cycles from initial qualification to deal closure and a seamless handover to the Professional Services team.- Act as a trusted advisor to C-Suite executives and other key decision-makers, providing consultative expertise and presenting the full value of the Mambu platform.- Conduct in-depth research and analysis of industry and market developments to contribute, define, and own the go-to-market strategy for the largest enterprise segments.- Create and deliver compelling proposals and strategic responses to high-value RFPs, coordinating negotiation efforts to ensure profitable deal closure.- Build...

- Support Technical Audit and Assurance team in maintaining compliance with Mambu’s Technical Assurance Programs (ISO 27001, SOC 1 and SOC 2):- Prepare teams for external certification/assurance audits- Facilitate external certification and assurance audit sessions, work as a liaison between external audit and internal teams- Ensure external audit findings are reviewed, recorded and support implementation of remediation measures- Define and own audit roadmap for technology controls for Mambu platform- Work closely with Product teams to raise awareness of compliance requirements and ensure effectiveness of internal controls and Technical Assurance Programs- Plan and conduct internal audits based on Mambu’s annual audit plan and/or on-demand.- Follow up and report on...

- Invoice Processing: Handle vendor invoices in NetSuite, ensure correct coding, approvals, and timely payment.- Vendor Management: Maintain vendor records, resolve payment issues, and ensure payments follow policy and agreed terms.- PO Support: Work with procurement to issue and track purchase orders and resolve mismatches with invoices.- Expenses: Review employee expenses in Expensify, check policy compliance, validate receipts, and reconcile with corporate cards.- Recordkeeping & Closing: Maintain accurate AP and expense records, support month-end/year-end tasks, and assist auditors.- Process Improvements: Identify and implement ways to streamline AP and expense processes.- Systems: Use accounting and expense tools effectively and support system enhancements or upgrades.

- Support the rollout of new benefits technology, from selection to testing and launch.- Manage relationships with vendors, brokers, and consultants, including contracts and SLAs.- Lead annual enrolment planning, communications, info sessions, and system oversight.- Handle complex employee inquiries, provide guidance on eligibility and coverage, and improve benefits communications.- Analyse utilisation data, oversee global enrolment audits, and ensure compliance with local and international regulations.- Track internal vendor compliance requirements and work with the team to share knowledge and strengthen capability.

- Deliver on a defined annual target, with a minimum of one deal signed per quarter.- Contribute to annual New ACV target for market/region based on Mambu's GTM Strategy- Researching and analysing the industry and market developments to contribute, define and own the go to market strategy - Identify prospects (short, mid-term and long-term) by driving active outbound activities to drive pipeline development plans.- Nurture target accounts to sales-ready stage, by effective external stakeholder management and account planning - Collaborate with the cross-functional internal stakeholders- Build strong industry connections and attend in-person conferences and events. Represent Mambu on external panels, when needed. - Sales Pipeline management; familiar with Sales Force.

- Contribute to annual New ACV target for market/region based on Mambu's GTM Strategy- Manage complete sales-cycles for deals, taking a consultative and detailed approach to presenting the full platform features to key decision making executives- Researching and analysing the industry and market developments to contribute, define and own the go to market strategy - Identify prospects (short, mid-term and long-term) by driving active outbound activies to drive pipeline development plans.- Nurture target accounts to sales-ready stage, by effective external stakeholder management and account planning - Collaborate with the cross-functional internal stakeholders- Build strong industry connections and attend in-person conferences and events. Represent Mambu on external panels, when...

- Execute the billing and collections activities, to maintain a robust process to ensure completeness and accuracy of the order to cash process.- Analyze customer contracts to ensure that Mambu sends invoices timely and accurately.- Invoice management in the ERP system (NetSuite) in close cooperation with OTC and finance team.- Together with the revenue controller, be responsible for the monthly financial close process, including preparing and reviewing reports and journal entries in relation to accounts receivable. - Prepare monthly reporting package and analysis of AR; support the FP&A team with explaining results.- Provide guidance and support to sales teams regarding the billing and collection policies - Involvement in the annual group external audit on all AR related...

- Lead customer engagements across implementation and post–go-live, acting as the main technical point of contact.- Drive architecture and design, covering REST APIs, events, webhooks, batch and real-time integrations, and end-to-end system flows.- Conduct workshops and discovery sessions, aligning stakeholders on data flows, constraints, and solution outcomes.- Collaborate cross-functionally with Sales, Product, Engineering, Solutions Architects, and Customer Success on design decisions and pre-sales scoping.- Ensure performance, resilience, and reliability, modelling throughput, designing for peak loads, and implementing HA/FT patterns.- Guide customers on best practices, including error handling, asynchronous processing, event-driven patterns, and secure networking.

- Act as a trusted advisor to our prospects as well as newly-joined customers, helping them to understand how API-driven architectures, Cloud Computing and Mambu will help them to build or transform their business into an innovative, digital organization.- Support our presales and delivery teams by architecting, engineering and demonstrating solutions.- Engage will all levels of customer representatives, from engineers to technology leaders and managing executives.- Make sure all their concerns are satisfied and risks are taken away. The key takeaways from the meetings with you should be trusted in approach, organisation and the technology that you advocate for.- Work closely with Mambu’s Ecosystem & Product Engineering Teams team to make sure the end-solution proposed to the...

What You'll Do- Build and Evolve Core Infrastructure: Design, build, and maintain our core cloud infrastructure on AWS/GCP using Infrastructure as Code (Terraform, Terragrunt, Terratest).- Master Container Orchestration: Manage and scale our mission-critical services on Kubernetes, ensuring high availability and resilience for our global banking workloads.- Automate Everything: Enhance and operate our CI/CD systems and developer tools within a GitLab-based workflow, by using Golang, Python and enabling true self-service for our product engineering teams.- Drive Reliability and Efficiency: Implement best-in-class observability, monitoring, and governance practices to optimize platform performance and manage cloud costs effectively.- Champion Secure-by-Design:...

- As a Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...