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- Gather technical requirements from our customers and help them build and implement efficient, performant and scalable technology architectures centred around Mambu.- Advise, consult and train customers on the usage of APIs during their development phases to ensure use of established integration standards, patterns, and best practices.- Collaborate with cross-functional teams to ensure integrations meet customer needs and improve internal processes.- Identify and escalate task-level risks or issues promptly to ensure smooth delivery.- Maintain clear and up-to-date technical documentation, including mapping sheets and flow diagrams.
Strategy, Planning & Leadership- Act as Head of Group Accounting, contributing the global accounting strategy and governance framework.- Lead and manage a geographically distributed accounting organization, with most of the team based in Romania.- Assess and evaluate the company’s financial performance against long-term strategic objectives, budgets, and forecasts.- Provide clear insights and recommendations to senior leadership on short-term and long-term growth initiatives, enabling informed decision-making.- Participate in and influence key strategic decisions related to business initiatives, operating models, and investments.- Align accounting teams and cross-functional stakeholders with the company’s long-term strategy and objectives and key results, ensuring execution...
- Linking point between Finance and Commercial teams by facilitating communication and coordination between finance and commercial teams regarding revenue recognition.- Advising FP&A, Sales, Marketing, and Product Development Teams about revenue recognition and financial aspects of customer contracts.- Revenue data analysing to identify trends and support strategic decisions for revenue growth.- Contract management in ERP (NetSuite) such as setting new contracts up, modification of existing contracts, terminations and renewals.- Managing revenue processes and controls across Mambu's global operations.- Responsible for IFRS compliance focusing on revenue recognition and impairment assessment of accounts receivables.- Collaboration with FP&A for revenue forecasting and churn...
- Provide first line support for Mambu applications and services in Salesforce- Manage & triage incoming requests and assign it to the relevant support team- Ensure all support tickets are responded within the agreed service level timeframe- Solve technical issues reported by our customer. Perform basic technical triage using tools such as Grafana, Loggly and MS SQL.- Manage resolution, internal and external communication for major incidents (P1 & P2)- Drive product reliability improvement efforts across Mambu and continuously build the technical knowledge base and process improvements- Work collaboratively with support teams across regions
- Design, develop, and maintain Mambu’s Disaster Recovery (DR) framework, including technical architecture and operational processes.- Collaborate with Platform and Capability teams to design and evolve multi-cloud DR solutions.- Act as the technical DR SME, owning global DR standards, principles, and documentation, and ensuring consistent adoption.- Plan, execute, and report on regular DR exercises to validate failover capabilities and SLA commitments.- Provide technical DR support and consultation to internal teams and customers, including participation in customer DR planning and exercises when required.- Own end-to-end delivery of DR-related service requests, ensuring timely execution, clear communication, and SLA adherence.- Identify DR-related platform or product gaps...
- Build the "0 to 1" GTM Foundation: Lead the go-to-market strategy for new and existing products, untapped market segments or expansion into existing markets, transforming ideas into scalable strategies and repeatable models.- Partner with Product and Commercial to define messaging, value propositions, and positioning for payments and core banking solutions.- Plan and execute go-to-market activities for product launches and updates, ensuring alignment across teams.- Create impactful sales enablement tools, content, and training for customer-facing teams.- Provide actionable market and competitive insights to inform product and go-to-market strategy.- Collaborate with customer marketing to develop customer success stories and advocacy programs.- Guide the content team to...
- Enterprise Risk Management (ERM):- Promote a strategic vision of the function by promoting strategic initiatives selected adequately with respect to Mambu's business objectives, legal requirements, and risk posture.- Act as a principal advisor to the Board, CEO, Leadership Team, and General Counsel on all matters related to risk; advise on the adequate types and levels of insurances.- Design and implement an adequate enterprise risk management framework.- Quantify the organization’s overall compliance and regulatory risk exposure, integrating complex data from internal and external sources to inform strategic priorities.- Compliance & Business Continuity:- Understand current and future regulatory themes applicable to our business and help the company to proactively adapt...
- Design and implement clean, scalable and reusable code using Java.- Architect RESTful web services, both sync and async.- Work with cloud (AWS, Azure, GCP) and the associated architectural patterns (serverless computing, configuration as code, containers, Kubernetes, API gateway).- Contribute to development of CI and CD pipelines (GitLab, ArgoCD).- Design and implementation of Cards features along with required infrastructure, scaling, performance tuning and optimization.- Maintain application security by tackling vulnerabilities and doing penetration testing.
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Lead and develop a team of Principal Engineers, aligning their work to the highest leverage product and platform outcomes.- Own end to end architecture strategy across Product Engineering, ensuring consistent patterns, reference implementations, and codified architectural guardrails/processes that prevent drift across domains and shared platforms.- Drive modernization and technical debt reduction through pragmatic sequencing, improving reliability, scalability, developer productivity, and delivery velocity.- Set architectural direction for multi cloud execution across AWS and GCP, and lead the architectural strategy for migrating customers off Azure with minimal disruption.- Own architecture governance mechanisms that enable speed with discipline: reference...
- Work closely with customers to understand their business processes, requirements, and objectives. Conduct needs assessments and gather detailed requirements to tailor solutions that meet their specific needs- Challenge and influence the customer to adopt Mambu best practices that align with the customer’s business objectives- Strive to find the WHY behind customer requirements and have the ability to guide the customer to create scalable solutions even if it differs from what they currently have implemented- Be able to provide comprehensive tailored workshops that range from requirements gathering sessions to providing how those requirements will translate into the Mambu Platform. These can be both on functionality or how customers can interact with our APIs- Support the...
As a Senior Platform Engineer, you will focus on improving Developer Experience and building self-service automation around Infrastructure as Code. This includes designing, building, and evolving “Golden Paths” for IaC that enable our engineers to build, test, and manage infrastructure and/or applications at scale across multi-cloud environments. Your goal is to build self-service abstractions around Terraform and Terragrunt ecosystems that reduce cognitive load and allow developers to provision compliant, secure, and cost-effective infrastructure without needing to be cloud experts. You will own the end-to-end lifecycle of our infrastructure and related application delivery tooling—shaping standards, improving developer/engineer experience, and embedding security, compliance,...
As part of our Daily Banking area, you will join one of the 4 Deposits squads, a high-performance team of 5-6 engineers (including a Staff Engineer, Seniors, and Mid-level devs). We are responsible for the core engine that handles deposit accounts, meaning you will work on mission-critical features where performance, precision, and scalability are paramount. We value freedom to implement and high autonomy. While we have a structured onboarding process, including a dedicated buddy and a month of deep-dive exercises into our business logic, we expect you to bring a proactive mindset from day one. You will:- Build and maintain scalable Java applications focused on complex financial calculations and high-performance deposit processing.- Don’t just implement tasks; take...
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Inspiring Leadership & Culture: Be the catalyst for creating a positive atmosphere and demonstrate role model leadership to shape the culture of the team. - People Growth: Grow people in their technical expertise and career path, supporting learning opportunities for each engineer (training, certifications, mentoring, etc.) and focusing on growing a high-performing team.- Operational Excellence: Establish short and long term delivery strategy for the team and ensure stakeholders are informed. This includes setting ways of working that enable the team to perform with high autonomy, high alignment, and a streamlined operational process.- Automation & Efficiency: Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team for automation...
- Act as the primary technical contact and trusted advisor for a portfolio of Mambu's strategic customers.- Provide proactive technical guidance, architectural reviews, and best-practice recommendations related to Mambu's SaaS platform and APIs.- Own the resolution of all critical and complex technical escalations, coordinating internally with Global Support, Product, and Engineering teams.- Conduct regular Technical Health Checks (M/QTRs), performance reviews, and strategic planning sessions with the customer's technical teams.- Serve as a crucial feedback loop to the P&E organization, capturing, documenting, and advocating for customer technical requirements and product feedback with clear articulation of the business impact.- Provide dedicated support for key lifecycle...
- As a Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...
- Own and exceed an annual New ACV target by focusing exclusively on driving revenue through your assigned portfolio of reseller partners.- Recruit, onboard, and enable new reseller partners, ensuring they are fully equipped and certified to sell, implement, and support Mambu’s solutions.- Collaborate closely with resellers to manage complex sales cycles, acting as a trusted advisor to key partner stakeholders and assisting them in presenting the full Mambu platform to their end-customers.- Develop and execute joint Go-to-Market (GTM) strategies and business plans with each partner, proactively identifying growth opportunities and mitigating risks.- Build and maintain strong, long-term relationships with all key partner contacts to ensure a healthy, active, and high-performing...
- Own and exceed an annual New ACV target by focusing exclusively on driving revenue through your assigned portfolio of reseller partners.- Recruit, onboard, and enable new reseller partners, ensuring they are fully equipped and certified to sell, implement, and support Mambu’s solutions.- Collaborate closely with resellers to manage complex sales cycles, acting as a trusted advisor to key partner stakeholders and assisting them in presenting the full Mambu platform to their end-customers.- Develop and execute joint Go-to-Market (GTM) strategies and business plans with each partner, proactively identifying growth opportunities and mitigating risks.- Build and maintain strong, long-term relationships with all key partner contacts to ensure a healthy, active, and high-performing...
- Partner Learning Strategy: Define and execute the comprehensive learning strategy for Mambu's reseller partners, aligning with overall partner program goals and business objectives.- Curriculum Development: Design, develop, and continuously update engaging and effective learning paths, modules, and certification programs tailored for various partner roles (e.g., sales, pre-sales, implementation, support) by collaborating with (Channel Account Executives, Market Sales Directors and Sales Enablement Team).- Platform Management: Administer and optimise the partner learning and engagement systems so as to ensure a seamless and intuitive user experience for all partners to the Mambu Academy.- Performance Measurement: Establish KPIs and reporting metrics to track partner engagement...