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- Own Live Production Incidents: You'll be the first responder for production issues impacting Mambu's mission-critical workloads. Your excellent troubleshooting skills will be crucial for investigating and resolving issues quickly, ensuring minimal disruption and fast recovery for our customers.- Design and Define Observability: Design, maintain, and evolve monitoring, alerting, and logging to catch issues before customers do. You'll have a strong understanding of what "good" looks like for monitoring API performance, and you'll define and implement the standards that ensure our platform's health.- Lead Incident Communication: You will be the direct point of contact for customers during critical incidents. Your exceptional communication and analytical skills will be...
- Partner with Product to define messaging, value propositions, and positioning for payments and core banking solutions- Plan and execute go-to-market activities for product launches and updates, ensuring alignment across teams- Create impactful sales enablement tools, content, and training for customer-facing teams- Provide actionable market and competitive insights to inform product and go-to-market strategy- Collaborate with customer marketing to develop customer success stories and advocacy programs.- Guide the content team to produce product marketing content that supports thought leadership and lead generation
- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of AWS resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest AWS technologies and industry trends, and contribute to the continuous improvement of...
- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of Azure resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest Azure technologies and industry trends, and contribute to the...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Configure & enhance SuccessFactors — develop and maintain workflows, business rules, Permission Roles/Groups, and MDF objects across assigned modules.- Build and maintain integrations — use SAP Cloud Platform Integration (CPI) or comparable middleware to connect SuccessFactors with downstream systems (e.g., payroll, identity management).- Resolve incidents & fulfil service requests — triage tickets, troubleshoot issues, and implement fixes within defined SLAs for onboarding and offboarding processes.- Support releases & testing — participate in bi‑annual SuccessFactors releases, regression testing, and change‑management activities.- Document solutions — produce clear technical and user documentation to improve knowledge transfer and audit readiness.- Collaborate...
- Lead the definition of our cloud strategy across all four CSPs (Amazon, Google, Azure, Oracle)- Lead the product development lifecycle from concept to launch, ensuring alignment with business goals and customer needs.- Create a product roadmap that balances customer insights and business objectives, with a clear & logical rationale that is easy to consume.- Identify new and existing Platform Products that we can better position to deliver more value to our customers and our business.- Conduct market research and competitor analysis to identify opportunities for product innovation and differentiation.- Collaborate closely with engineering, Commercial, Marketing and delivery teams to prioritise features, define requirements, and drive product roadmap.
- Alert Handling: Investigate and respond to alerts, improve detection capabilities and collaborate with stakeholders to resolve issues- Threat Hunting & Analysis: Proactively hunt for threats and indicators of compromise (IOCs) across our network and systems. Analyze security events, logs, and alerts to identify malicious activity.- Collaborate with our MSSP: Work with our third party MSSP to handle and resolve escalated alerts- On-Call Rotation: Willingness to work in an on-call rotation.- Security Architecture & Engineering: Collaborate with IT and development teams to design and implement secure systems. Provide security guidance on new projects and technologies.- Security Tools & Technologies: Administer and optimize security tools such as SIEM, EDR...
- Drive the initiative to improve existing processes and tooling around SDLC- Perform code security reviews, provide guidance and recommendations on how to resolve security problems.- Participate in threat modelling sessions- Implement and improve automated security test suite- Analyse and prioritize software vulnerabilities
- Lead the design and delivery of modern, scalable data services—from ingestion to archiving- Guide platform modernization and deprecate legacy systems to improve reliability and cost-efficiency- Establish data architecture standards and mentor engineering teams across reporting, governance, and migration- Implement and champion CI/CD, IaC, and DevSecOps for data infrastructure- Continuously improve code quality, testing (Unit), processes, and documentation within and beyond the team.- Define and execute Mambu’s AI strategy for data insights, transforming raw data into valuable business entities
- Managing and optimizing our AWS infrastructure, ensuring high availability, scalability, resilience, and security.- Building and maintaining Kubernetes clusters to support our application deployment needs.- Developing and maintaining infrastructure as code using Terraform to automate provisioning and scaling of cloud resources.- Monitoring system health and performance with Datadog, Prometheus and Grafana ensuring proactive issue resolution and maintaining service reliability.- Collaborating closely with Product Management and Engineering teams to ensure smooth and secure delivery of infrastructure solutions.- Applying best practices in security by design to safeguard both public and internal APIs.- Identifying and addressing architectural challenges to simplify processes...
- Build a bold, challenge-embracing culture by setting ambitious goals, making timely decisions, sharing plans transparently, and staying close to your teams in tough moments.- Put customer obsession at the core—champion their perspective in every conversation, prioritise long-term value over quick fixes, and represent engineering in strategic discussions.- Drive accountability and service excellence by setting high standards, tracking performance with metrics, fostering full ownership, and being transparent about challenges.- Collaborate across teams and act as a connector—align on shared goals, ensure inclusive decision-making, and treat every Mambuvian as a stakeholder.- Cultivate growth and curiosity by enabling career development, aligning with personal ambitions, giving...
- Lead, coach and develop a high-performing team focused on regional execution, campaign performance and measurable growth- Define and deliver regional marketing strategies and plans in close partnership with regional sales leads, ensuring alignment on commercial goals and growth priorities- Develop integrated regional campaigns based on customer needs, market dynamics and strategic objectives- Plan and execute regional events, webinars, sponsorships and partner activations that build brand presence and generate pipeline- Drive and execute Account-Based Marketing strategies to drive targeted programmes that engage and convert high-priority accounts- Translate regional insights into clear campaign briefs, tailored messaging and local content requirements in collaboration with...
- Design and build highly available, automated cloud infrastructure using Terraform, Kubernetes, and CI/CD best practices- Contribute to the modernization of core platform services, removing legacy dependencies and improving developer productivity- Improve observability, reliability, and security across our systems using tools like Prometheus and Grafana- Collaborate with teams to support safe, frequent deployments and deliver scalable solutions to complex problems- Drive the adoption of DevOps and Infrastructure as Code principles across the organization- Mentor and support engineers in best practices, architecture, and infrastructure decision-making- Help us evolve our platform to meet growing performance, compliance, and innovation demands
- Define and lead infrastructure strategy, working closely with product and engineering leaders to modernize core services.- Design and implement scalable, reliable, and secure cloud infrastructure using IaC and automation best practices.- Mentor engineers and raise the bar on engineering excellence, code quality, and observability across teams.- Own and optimize cloud budgets and vendor relationships across AWS and other providers.- Drive platform resilience, scalability, and performance, phasing out outdated dependencies and systems.- Champion CI/CD, DevSecOps, and Infrastructure-as-Code standards to support fast, safe deployments.- Integrate modern practices in monitoring, security, and compliance, especially in high-volume, regulated environments.
- Source and select candidates who will thrive in our culture, with a focus on quality over volume.- Drive the entire hiring process from initial demand to final offer, ensuring a smooth and consistent experience.- Act as a trusted advisor to hiring managers at every level, providing honest, strategic guidance throughout.- Define and shape our company culture with every hire you make - you're not just filling roles, you're building the future.- Build and grow a strong talent network by nurturing existing relationships and creating new ones.- Deepen your understanding of technical roles to better connect with candidates and match the right people to the right teams.
- Lead the product development lifecycle from concept to launch, ensuring alignment with business goals and customer needs.- Create a product roadmap that balances customer insights and business objectives, with a clear & logical rationale that is easy to consume.- Identify new and existing Platform Products that we can better position to deliver more value to our customers and our business.- Conduct market research and competitor analysis to identify opportunities for product innovation and differentiation.- Collaborate closely with engineering, Commercial, Marketing and delivery teams to prioritise features, define requirements, and drive product roadmap.- Translate business requirements into actionable user stories and acceptance criteria.- Work...
- Build software that resolves real life fintech problems for a high number of customers and impacting millions of end-users, worldwide.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead end-to-end feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Ensure that the Mambu Cloud Platform is highly available, performs consistently, the infrastructure can scale without any downtime.- Care deeply about building better solutions for our customers and each other, about doing something that’s never been done before.- Enable development teams to autonomously make use of the platform to deliver product features at a higher pace, using automation wherever possible.- Learn new things and share knowledge and best practices to the team and organisation to improve delivery, ensure accessibility and observability of Mambu Cloud Platform.- Lead and coach team members to the victory, making sure we continuously grow our technical and organisational capabilities.
