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- Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction- Developing individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers- Conduct quarterly and executive business reviews - Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements- Provide updates on Product Roadmap and enhancements- Build relationships with strategic partners...
- Gather technical requirements from our customers and help them build and implement efficient, performant and scalable technology architectures centred around Mambu.- Advise, consult and train customers on the usage of APIs during their development phases to ensure use of established integration standards, patterns, and best practices.- Collaborate with cross-functional teams to ensure integrations meet customer needs and improve internal processes.- Identify and escalate task-level risks or issues promptly to ensure smooth delivery.- Maintain clear and up-to-date technical documentation, including mapping sheets and flow diagrams.
Strategy, Planning & Leadership- Act as Head of Group Accounting, contributing the global accounting strategy and governance framework.- Lead and manage a geographically distributed accounting organization, with most of the team based in Romania.- Assess and evaluate the company’s financial performance against long-term strategic objectives, budgets, and forecasts.- Provide clear insights and recommendations to senior leadership on short-term and long-term growth initiatives, enabling informed decision-making.- Participate in and influence key strategic decisions related to business initiatives, operating models, and investments.- Align accounting teams and cross-functional stakeholders with the company’s long-term strategy and objectives and key results, ensuring execution...
- Linking point between Finance and Commercial teams by facilitating communication and coordination between finance and commercial teams regarding revenue recognition.- Advising FP&A, Sales, Marketing, and Product Development Teams about revenue recognition and financial aspects of customer contracts.- Revenue data analysing to identify trends and support strategic decisions for revenue growth.- Contract management in ERP (NetSuite) such as setting new contracts up, modification of existing contracts, terminations and renewals.- Managing revenue processes and controls across Mambu's global operations.- Responsible for IFRS compliance focusing on revenue recognition and impairment assessment of accounts receivables.- Collaboration with FP&A for revenue forecasting and churn...
- Design, develop, and maintain Mambu’s Disaster Recovery (DR) framework, including technical architecture and operational processes.- Collaborate with Platform and Capability teams to design and evolve multi-cloud DR solutions.- Act as the technical DR SME, owning global DR standards, principles, and documentation, and ensuring consistent adoption.- Plan, execute, and report on regular DR exercises to validate failover capabilities and SLA commitments.- Provide technical DR support and consultation to internal teams and customers, including participation in customer DR planning and exercises when required.- Own end-to-end delivery of DR-related service requests, ensuring timely execution, clear communication, and SLA adherence.- Identify DR-related platform or product gaps...
- Enterprise Risk Management (ERM):- Promote a strategic vision of the function by promoting strategic initiatives selected adequately with respect to Mambu's business objectives, legal requirements, and risk posture.- Act as a principal advisor to the Board, CEO, Leadership Team, and General Counsel on all matters related to risk; advise on the adequate types and levels of insurances.- Design and implement an adequate enterprise risk management framework.- Quantify the organization’s overall compliance and regulatory risk exposure, integrating complex data from internal and external sources to inform strategic priorities.- Compliance & Business Continuity:- Understand current and future regulatory themes applicable to our business and help the company to proactively adapt...
- Design and implement clean, scalable and reusable code using Java.- Architect RESTful web services, both sync and async.- Work with cloud (AWS, Azure, GCP) and the associated architectural patterns (serverless computing, configuration as code, containers, Kubernetes, API gateway).- Contribute to development of CI and CD pipelines (GitLab, ArgoCD).- Design and implementation of Cards features along with required infrastructure, scaling, performance tuning and optimization.- Maintain application security by tackling vulnerabilities and doing penetration testing.
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Lead and develop a team of Principal Engineers, aligning their work to the highest leverage product and platform outcomes.- Own end to end architecture strategy across Product Engineering, ensuring consistent patterns, reference implementations, and codified architectural guardrails/processes that prevent drift across domains and shared platforms.- Drive modernization and technical debt reduction through pragmatic sequencing, improving reliability, scalability, developer productivity, and delivery velocity.- Set architectural direction for multi cloud execution across AWS and GCP, and lead the architectural strategy for migrating customers off Azure with minimal disruption.- Own architecture governance mechanisms that enable speed with discipline: reference...
- Work closely with customers to understand their business processes, requirements, and objectives. Conduct needs assessments and gather detailed requirements to tailor solutions that meet their specific needs- Challenge and influence the customer to adopt Mambu best practices that align with the customer’s business objectives- Strive to find the WHY behind customer requirements and have the ability to guide the customer to create scalable solutions even if it differs from what they currently have implemented- Be able to provide comprehensive tailored workshops that range from requirements gathering sessions to providing how those requirements will translate into the Mambu Platform. These can be both on functionality or how customers can interact with our APIs- Support the...
As a Senior Platform Engineer, you will focus on improving Developer Experience and building self-service automation around Infrastructure as Code. This includes designing, building, and evolving “Golden Paths” for IaC that enable our engineers to build, test, and manage infrastructure and/or applications at scale across multi-cloud environments. Your goal is to build self-service abstractions around Terraform and Terragrunt ecosystems that reduce cognitive load and allow developers to provision compliant, secure, and cost-effective infrastructure without needing to be cloud experts. You will own the end-to-end lifecycle of our infrastructure and related application delivery tooling—shaping standards, improving developer/engineer experience, and embedding security, compliance,...
As part of our Daily Banking area, you will join one of the 4 Deposits squads, a high-performance team of 5-6 engineers (including a Staff Engineer, Seniors, and Mid-level devs). We are responsible for the core engine that handles deposit accounts, meaning you will work on mission-critical features where performance, precision, and scalability are paramount. We value freedom to implement and high autonomy. While we have a structured onboarding process, including a dedicated buddy and a month of deep-dive exercises into our business logic, we expect you to bring a proactive mindset from day one. You will:- Build and maintain scalable Java applications focused on complex financial calculations and high-performance deposit processing.- Don’t just implement tasks; take...
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Inspiring Leadership & Culture: Be the catalyst for creating a positive atmosphere and demonstrate role model leadership to shape the culture of the team. - People Growth: Grow people in their technical expertise and career path, supporting learning opportunities for each engineer (training, certifications, mentoring, etc.) and focusing on growing a high-performing team.- Operational Excellence: Establish short and long term delivery strategy for the team and ensure stakeholders are informed. This includes setting ways of working that enable the team to perform with high autonomy, high alignment, and a streamlined operational process.- Automation & Efficiency: Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team for automation...
- Act as the primary technical contact and trusted advisor for a portfolio of Mambu's strategic customers.- Provide proactive technical guidance, architectural reviews, and best-practice recommendations related to Mambu's SaaS platform and APIs.- Own the resolution of all critical and complex technical escalations, coordinating internally with Global Support, Product, and Engineering teams.- Conduct regular Technical Health Checks (M/QTRs), performance reviews, and strategic planning sessions with the customer's technical teams.- Serve as a crucial feedback loop to the P&E organization, capturing, documenting, and advocating for customer technical requirements and product feedback with clear articulation of the business impact.- Provide dedicated support for key lifecycle...
- As a Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...
- Own and exceed an annual New ACV target by focusing exclusively on driving revenue through your assigned portfolio of reseller partners.- Recruit, onboard, and enable new reseller partners, ensuring they are fully equipped and certified to sell, implement, and support Mambu’s solutions.- Collaborate closely with resellers to manage complex sales cycles, acting as a trusted advisor to key partner stakeholders and assisting them in presenting the full Mambu platform to their end-customers.- Develop and execute joint Go-to-Market (GTM) strategies and business plans with each partner, proactively identifying growth opportunities and mitigating risks.- Build and maintain strong, long-term relationships with all key partner contacts to ensure a healthy, active, and high-performing...
- Own and exceed a significant annual New ACV target by focusing exclusively on a limited portfolio of the largest Tier 1 strategic accounts.- Lead and manage complex, multi-year sales cycles from initial qualification to deal closure and a seamless handover to the Professional Services team.- Act as a trusted advisor to C-Suite executives and other key decision-makers, providing consultative expertise and presenting the full value of the Mambu platform.- Conduct in-depth research and analysis of industry and market developments to contribute, define, and own the go-to-market strategy for the largest enterprise segments.- Create and deliver compelling proposals and strategic responses to high-value RFPs, coordinating negotiation efforts to ensure profitable deal closure.- Build...
- Lead customer engagements across implementation and post–go-live, acting as the main technical point of contact.- Drive architecture and design, covering REST APIs, events, webhooks, batch and real-time integrations, and end-to-end system flows.- Conduct workshops and discovery sessions, aligning stakeholders on data flows, constraints, and solution outcomes.- Collaborate cross-functionally with Sales, Product, Engineering, Solutions Architects, and Customer Success on design decisions and pre-sales scoping.- Ensure performance, resilience, and reliability, modelling throughput, designing for peak loads, and implementing HA/FT patterns.- Guide customers on best practices, including error handling, asynchronous processing, event-driven patterns, and secure networking.
Join a new team on an exciting journey to modernize our core monolith product platform by decoupling the frontend and connecting it to our APIs. You'll collaborate closely with the Product Manager and your team to deliver high-quality, incident-free incremental solutions. While this role focuses on frontend development, we also welcome backend engineers with strong frontend experience.- Take ownership of migrating existing components and features, rewriting them into clean, efficient, maintainable and testable React components using TypeScript.- Work closely with Product manager and UI/UX designer who will support the team with requirements for building functional, responsive, and visually polished user interfaces.- Participate in code reviews and architectural...