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- Be a servant leader for one or multiple Product teams by guiding people in their career path and support growth opportunities for each engineer (training, conferences, learning materials, mentors etc.).- Define a way of working in the teams that enables high autonomy, high alignment and a streamlined product engineering process.- Be the driver throughout the onboarding of new Mambuvians, in an efficient & scalable manner.- Define recruiting objectives to acquire new skills, or create capacity to satisfy business needs, and competitiveness at team level.- Work closely with Product Manager, Principal Engineers and Staff Engineers to enable the teams to deliver.- Ensure that the roadmap is successful delivery, on-time and in budget.
- Partner Learning Strategy: Define and execute the comprehensive learning strategy for Mambu's reseller partners, aligning with overall partner program goals and business objectives.- Curriculum Development: Design, develop, and continuously update engaging and effective learning paths, modules, and certification programs tailored for various partner roles (e.g., sales, pre-sales, implementation, support) by collaborating with (Channel Account Executives, Market Sales Directors and Sales Enablement Team).- Platform Management: Administer and optimise the partner learning and engagement systems so as to ensure a seamless and intuitive user experience for all partners to the Mambu Academy.- Performance Measurement: Establish KPIs and reporting metrics to track partner engagement...
- Gather technical requirements from our customers and help them build and implement efficient, performant and scalable technology architectures centred around Mambu.- Advise, consult and train customers on the usage of APIs during their development phases to ensure use of established integration standards, patterns, and best practices.- Collaborate with cross-functional teams to ensure integrations meet customer needs and improve internal processes.- Identify and escalate task-level risks or issues promptly to ensure smooth delivery.- Maintain clear and up-to-date technical documentation, including mapping sheets and flow diagrams.
- Support Technical Audit and Assurance team in maintaining compliance with Mambu’s Technical Assurance Programs (ISO 27001, SOC 1 and SOC 2):- Prepare teams for external certification/assurance audits- Facilitate external certification and assurance audit sessions, work as a liaison between external audit and internal teams- Ensure external audit findings are reviewed, recorded and support implementation of remediation measures- Define and own audit roadmap for technology controls for Mambu platform- Work closely with Product teams to raise awareness of compliance requirements and ensure effectiveness of internal controls and Technical Assurance Programs- Plan and conduct internal audits based on Mambu’s annual audit plan and/or on-demand.- Follow up and report on...
- Build software that resolves real-life payments/fintech problems for a high number of customers and impacts millions of end-users worldwide.- Deal with complex calculations that require a high degree of logical thinking on top of technical skills.- Lead end-to-end feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- - Lead the evolution of Mambu’s builder experience and observability ecosystem that enables hundreds of engineers to deliver banking workloads safely and efficiently.- Define and execute the CI/CD transformation roadmap, modernizing pipelines for speed, reliability, and end-to-end quality.- Establish the observability foundation for all services — standardizing metrics, logs, traces, and SLOs to improve visibility and reduce MTTR.- Champion DORA-aligned engineering excellence by improving lead time, deployment frequency, change failure rate, and recovery time.- Partner with SRE, Architecture, Security, and Product Engineering to embed observability, testing, and release governance into every delivery stage.- Drive continuous improvement in Java build, test, and deployment...
- Quota & Deal Ownership: Own and consistently exceed a demanding new business ACV quota by leading and closing multi-million dollar deals with long, complex sales cycles.- C-Suite Consulting: Establish and maintain trusted advisor relationships with CIOs, CEOs, and Digital Heads across the EMEA region.- Value Strategy: Translate Mambu's composable platform into quantifiable business cases focused on TCO reduction and enhanced Customer Lifetime Value (CLV).- Pipeline Generation: Proactively identify and generate new pipeline through aggressive outbound prospecting, executive networking, and strategic engagement with Mambu's partner ecosystem (System Integrators and Cloud Providers).- Commercial Leadership: Lead complex contract negotiations, master deal structuring, and oversee...
- Configure & enhance SuccessFactors — develop and maintain workflows, business rules, Permission Roles/Groups, and MDF objects across assigned modules.- Build and maintain integrations — use SAP Cloud Platform Integration (CPI) or comparable middleware to connect SuccessFactors with downstream systems (e.g., payroll, identity management).- Resolve incidents & fulfil service requests — triage tickets, troubleshoot issues, and implement fixes within defined SLAs for onboarding and offboarding processes.- Support releases & testing — participate in bi‑annual SuccessFactors releases, regression testing, and change‑management activities.- Document solutions — produce clear technical and user documentation to improve knowledge transfer and audit readiness.- Collaborate...
- Lead the definition of our cloud strategy across all four CSPs (Amazon, Google, Azure, Oracle)- Lead the product development lifecycle from concept to launch, ensuring alignment with business goals and customer needs.- Create a product roadmap that balances customer insights and business objectives, with a clear & logical rationale that is easy to consume.- Identify new and existing Platform Products that we can better position to deliver more value to our customers and our business.- Conduct market research and competitor analysis to identify opportunities for product innovation and differentiation.- Collaborate closely with engineering, Commercial, Marketing and delivery teams to prioritise features, define requirements, and drive product roadmap.