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- Product vision – Develop and articulate a clear and compelling product vision for your team, aligning with Mambu Payments' overall strategy and goals.- Product development – Identify and specify new payment features, bank integrations, and other API and dashboard features. Prioritize initiatives based on customer needs, business impact, and technical feasibility. Collaborate with engineering leads to scope projects, define requirements, and ensure successful, timely delivery.- Product documentation – Draft comprehensive product documentation, including API references and user guides, to accelerate implementation and facilitate support.- Internal product support – Support customer success, sales, and marketing teams with product knowledge.- Continuous improvement – Improve...
- Build software that resolves real-life payments/fintech problems for a high number of customers and impacts millions of end-users worldwide.- Deal with complex calculations that require a high degree of logical thinking on top of technical skills.- Lead end-to-end feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
We are hiring a Senior Manager to build and lead a new engineering squad. You will be responsible for:- Designing and developing bank connectivity and payment automation products with a strong focus on security, stability, and performanceRemaining hands-on, actively contributing to the codebase while guiding your team through technical decisions and best practices- Building and mentoring a small team of backend engineers, fostering collaboration, autonomy, and technical excellence- Partnering with Product Managers and DevOps Engineers to define the squad’s roadmap and deliver high-quality, reliable features at pace- Contributing to and executing Mambu’s technical roadmap, ensuring alignment between squad initiatives and company-wide goals- Applying...
- As a Senior Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...
- Contribute to annual New ACV target for market/region based on Mambu's GTM Strategy- Manage complete sales-cycles for deals, taking a consultative and detailed approach to presenting the full platform features to key decision making executives- Researching and analysing the industry and market developments to contribute, define and own the go to market strategy - Identify prospects (short, mid-term and long-term) by driving active outbound activies to drive pipeline development plans.- Nurture target accounts to sales-ready stage, by effective external stakeholder management and account planning - Collaborate with the cross-functional internal stakeholders- Build strong industry connections and attend in-person conferences and events. Represent Mambu on external panels, when...
- - Lead the evolution of Mambu’s builder experience and observability ecosystem that enables hundreds of engineers to deliver banking workloads safely and efficiently.- Define and execute the CI/CD transformation roadmap, modernizing pipelines for speed, reliability, and end-to-end quality.- Establish the observability foundation for all services — standardizing metrics, logs, traces, and SLOs to improve visibility and reduce MTTR.- Champion DORA-aligned engineering excellence by improving lead time, deployment frequency, change failure rate, and recovery time.- Partner with SRE, Architecture, Security, and Product Engineering to embed observability, testing, and release governance into every delivery stage.- Drive continuous improvement in Java build, test, and deployment...
- Quota & Deal Ownership: Own and consistently exceed a demanding new business ACV quota by leading and closing multi-million dollar deals with long, complex sales cycles.- C-Suite Consulting: Establish and maintain trusted advisor relationships with CIOs, CEOs, and Digital Heads across the EMEA region.- Value Strategy: Translate Mambu's composable platform into quantifiable business cases focused on TCO reduction and enhanced Customer Lifetime Value (CLV).- Pipeline Generation: Proactively identify and generate new pipeline through aggressive outbound prospecting, executive networking, and strategic engagement with Mambu's partner ecosystem (System Integrators and Cloud Providers).- Commercial Leadership: Lead complex contract negotiations, master deal structuring, and oversee...
- Own Customer Case Resolution End-to-End: Lead and resolve technically deep Level 2 support cases with full ownership—from initial triage and in-depth diagnosis to root cause analysis (RCA) and final resolution.- Diagnose problems across our distributed, cloud-native systems, including application, databases, APIs, and cloud services, using your code-level debugging skills to isolate and fix application-level defects.- Collaborate with Product Engineering teams to drive permanent bug fixes and ensure all customer-facing knowledge is captured, automated, and reused across the support organization.- Own Live Production Incidents: Lead technical investigations during high-severity production issues. You'll implement fixes that help resolve the incident and perform...
As the Senior Legal Counsel, Technology & Procurement, you will be a key legal advisor to Mambu, focusing on technology, artificial intelligence (AI), and procurement matters. You will play a crucial role in ensuring Mambu's activities in these areas comply with relevant laws and regulations, while also enabling strategic business growth. You will provide critical insights to senior leadership, helping to navigate the complex legal landscape of evolving technologies and contractual relationships. Technology, Regulatory & AI Legal- Provide expert legal counsel on all aspects of technology, including new product offerings, intellectual property and OSS matters. - Advise on legal requirements related to the development, deployment, and use of artificial intelligence and machine...
- Directly lead, coach, and develop a team of experienced Customer Success Managers across the Americas, fostering a high-performance, customer-obsessed culture.- Define and execute the regional Customer Success strategy for the Americas, aligning with Mambu's global goals and regional commercial objectives (renewal, expansion, customer health, and satisfaction).- Be accountable for key regional Customer Success metrics, including Gross Retention Rate, Customer Health Score, and Customer Satisfaction (CSAT/NPS), as well as ensuring disciplined consistency across the team in capturing customer data.- Leverage data-driven insights to manage team performance, forecast renewals, identify at-risk customers, and pinpoint regional expansion opportunities.- Work cross-functionally with...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
Join a new team on an exciting journey to modernize our core monolith product platform by decoupling the frontend and connecting it to our APIs. You'll collaborate closely with the Product Manager and your team to deliver high-quality, incident-free incremental solutions. While this role focuses on frontend development, we also welcome backend engineers with strong frontend experience.- Take ownership of migrating existing components and features, rewriting them into clean, efficient, maintainable and testable React components using TypeScript.- Work closely with Product manager and UI/UX designer who will support the team with requirements for building functional, responsive, and visually polished user interfaces.- Participate in code reviews and architectural...
Join a new team on an exciting journey to modernize our core monolith product platform by decoupling the frontend and connecting it to our APIs. You'll collaborate closely with the Product Manager and your team to deliver high-quality, incident-free incremental solutions. While this role focuses on frontend development, we also welcome backend engineers with strong frontend experience.- Take ownership of migrating existing components and features, rewriting them into clean, efficient, maintainable and testable React components using TypeScript.- Work closely with Product manager and UI/UX designer who will support the team with requirements for building functional, responsive, and visually polished user interfaces.- Participate in code reviews and architectural...
What You'll Do- Build and Evolve Core Infrastructure: Design, build, and maintain our core cloud infrastructure on AWS/GCP using Infrastructure as Code (Terraform, Terragrunt, Terratest).- Master Container Orchestration: Manage and scale our mission-critical services on Kubernetes, ensuring high availability and resilience for our global banking workloads.- Automate Everything: Enhance and operate our CI/CD systems and developer tools within a GitLab-based workflow, by using Golang, Python and enabling true self-service for our product engineering teams.- Drive Reliability and Efficiency: Implement best-in-class observability, monitoring, and governance practices to optimize platform performance and manage cloud costs effectively.- Champion Secure-by-Design:...
- Contribute to annual New ACV target for market/region based on Mambu's GTM Strategy- Manage complete sales-cycles for deals, taking a consultative and detailed approach to presenting the full platform features to key decision making executives- Researching and analysing the industry and market developments to contribute, define and own the go to market strategy - Identify prospects (short, mid-term and long-term) by driving active outbound activies to drive pipeline development plans.- Nurture target accounts to sales-ready stage, by effective external stakeholder management and account planning - Collaborate with the cross-functional internal stakeholders- Build strong industry connections and attend in-person conferences and events. Represent Mambu on external panels, when...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of AWS resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest AWS technologies and industry trends, and contribute to the continuous improvement of...
- Configure & enhance SuccessFactors — develop and maintain workflows, business rules, Permission Roles/Groups, and MDF objects across assigned modules.- Build and maintain integrations — use SAP Cloud Platform Integration (CPI) or comparable middleware to connect SuccessFactors with downstream systems (e.g., payroll, identity management).- Resolve incidents & fulfil service requests — triage tickets, troubleshoot issues, and implement fixes within defined SLAs for onboarding and offboarding processes.- Support releases & testing — participate in bi‑annual SuccessFactors releases, regression testing, and change‑management activities.- Document solutions — produce clear technical and user documentation to improve knowledge transfer and audit readiness.- Collaborate...
- Lead the definition of our cloud strategy across all four CSPs (Amazon, Google, Azure, Oracle)- Lead the product development lifecycle from concept to launch, ensuring alignment with business goals and customer needs.- Create a product roadmap that balances customer insights and business objectives, with a clear & logical rationale that is easy to consume.- Identify new and existing Platform Products that we can better position to deliver more value to our customers and our business.- Conduct market research and competitor analysis to identify opportunities for product innovation and differentiation.- Collaborate closely with engineering, Commercial, Marketing and delivery teams to prioritise features, define requirements, and drive product roadmap.
- Define and lead infrastructure strategy, working closely with product and engineering leaders to modernize core services.- Design and implement scalable, reliable, and secure cloud infrastructure using IaC and automation best practices.- Mentor engineers and raise the bar on engineering excellence, code quality, and observability across teams.- Own and optimize cloud budgets and vendor relationships across AWS and other providers.- Drive platform resilience, scalability, and performance, phasing out outdated dependencies and systems.- Champion CI/CD, DevSecOps, and Infrastructure-as-Code standards to support fast, safe deployments.- Integrate modern practices in monitoring, security, and compliance, especially in high-volume, regulated environments.