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The CSM is responsible for developing and executing a customer strategy critical for growth and retention, which requires relationship development across Customer Executives and Senior Level Decision Makers.The role will cultivate a deep understanding of their business needs and identify new business opportunities with the goal of enabling the customer to maximise value from their Mambu investment. You will be responsible for driving adoption and usage of Mambu at the customer, stakeholder alignment, and risk mitigation by working in unison with sales executives, technical and product experts, and other supporting team members within Mambu.The CSM must be comfortable consulting with enterprise customer team members across the spectrum from system administrators to Chief Technology...
As the Deal Desk Manager at Mambu, you will play a critical role in enabling our Go-To-Market (GTM) strategy by managing and optimizing deal structures, pricing, and approval processes. You will collaborate closely with Sales, Customer Success & Delivery, Legal, Finance, and other cross-functional teams to ensure deals are structured to align with Mambu’s strategic objectives while meeting customer needs. The role involves balancing deal velocity with governance, driving efficiencies in the deal process, and has a global reach across regions and gives an opportunity to develop highly visible and trusting relationships with key commercial and executive leaders to provide strategic insights to support their decision-making. Key responsabilities will include: 1. Deal Review and...
- Each Solution Consultants / Engineer is responsible for helping our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with every type of FinTech companies from large banks to small startups while applying your banking and FinTech knowledge to help them design the next generation of financial services.- Day to day you will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their...
- Be a servant leader for one or multiple Platform teams by guiding people in their career path and support growth opportunities for each engineer (training, conferences, learning materials, mentors etc.).- Define a way of working in the teams that enables high autonomy, high alignment and a streamlined product engineering process.- Be the driver throughout the onboarding of new Mambuvians, in an efficient & scalable manner.- Define recruiting objectives to acquire new skills, or create capacity to satisfy business needs, and competitiveness at team level.- Work closely with Product Managers, Principal Engineers and other Engineering Managers to enable the teams to deliver.- Ensure that roadmap is successful delivery, on-time and in budget.
- Lead the definition of our cloud strategy across all four CSPs (Amazon, Google, Azure, Oracle)- Lead the product development lifecycle from concept to launch, ensuring alignment with business goals and customer needs.- Create a product roadmap that balances customer insights and business objectives, with a clear & logical rationale that is easy to consume.- Identify new and existing Platform Products that we can better position to deliver more value to our customers and our business.- Conduct market research and competitor analysis to identify opportunities for product innovation and differentiation.- Collaborate closely with engineering, Commercial, Marketing and delivery teams to prioritise features, define requirements, and drive product roadmap.-...
- Solve technical issues reported by our customers- Drive resolution of production incidents- Continuously work on improving observability of Mambu’s production- Drive product reliability improvement effort across Mambu- Automate repetitive tasks to improve operational efficiency- Continuously build and evolve technical knowledge base- Be an ambassador of SRE culture and mindset in Mambu
As a Product Marketer in a fast-growing organisation, you will also contribute to defining and executing our strategy for translating the value of our product into the specific needs of our various target segments, positioning Numeral’s product as a reference, and enabling our sales team. You will be responsible for: - Market intelligence & positioning – become a subject matter expert regarding the pains and needs of our customer segments, and the regulations and technical rulebooks applying to them. Conduct market research to fuel the product roadmap and the value proposition, positioning and pricing of our products and features- Product launch & go-to-market – Contribute to product launch activities and ongoing product update communications. Fuel go-to-market campaigns and...
As a Solutions Engineer at Numeral, you will play a critical role in supporting the entire sales cycle, from lead creation to deal closing, working alongside Account Executives to ensure prospects fully understand the value of Numeral’s solutions. You will act as a bridge between partnerships, product, engineering, and implementation teams. - Product demonstrations and presentations – Deeply understand Numeral’s platform from both technical and functional perspectives to conduct tailored product demonstrations and presentations that address the specific needs of prospects and customers.- Target state solution / scoping workshops – Collaborate with Account Executives and prospective customers to identify their target payment state and determine how Numeral fits into their overall...
- Engineering: Implementation of clean, scalable, reliable, secure and reusable code using Java for our data management solutions. You will have to maintain them, which includes solving incidents, talking with clients. The better the code, the less problems. - Product Development: Focus on creating new and advanced products, while also maintaining and enhancing existing solutions.- Customer-Centric Solutions: Have a direct impact on customer experience by delivering solutions that precisely meet their needs, contributing to the evolution of our offerings.- Continuous Improvement: Actively participate in elevating code quality, improving testing methodologies (Unit), refining processes, and enhancing documentation both within and beyond the team's scope.- Cloud Compatibility:...
A Senior Application Consultant will play a crucial role in the Mambu Delivery Team which is part of the Customer Success Services organisation. As an expert on financial products and business processes, you will help lead the implementation of Mambu by translating the customer’s vision into the Mambu platform. You will have an opportunity to learn the Mambu platform inside-out, understand how Mambu is impacting the lives of the end customer and understand the evolution of compostable architecture. You will be looked upon as the expert in your field and will be a key influencer in driving the adoption of Mambu. Key responsibilities will include: - Work as part of the team to implement and support the Mambu platform with digital lenders, startups, micro-finance organisations and...
- Predictive Modeling: Develop and optimize models to forecast business metrics such as customer churn, sales performance, and product usage.- Machine Learning & Generative AI: Use advanced machine learning and generative AI techniques to automate processes, enhance the customer experience, and solve complex business problems.- Data Architecture: Partner with Data Engineers to build and maintain robust ETL pipelines and data warehouses (DWH) on AWS or Google Cloud, ensuring data accessibility and scalability.- Strategic Data Analysis: Collaborate with business stakeholders to translate objectives into data-driven solutions and provide actionable insights that support decision-making.- Performance Monitoring: Continuously evaluate model performance and fine-tune...
- Support Technical Audit and Assurance team in maintaining compliance with Mambu’s Technical Assurance Programs (ISO 27001, SOC 1 and SOC 2):- Prepare teams for external certification/assurance audits- Facilitate external certification and assurance audit sessions, work as a liaison between external audit and internal teams- Ensure external audit findings are reviewed, recorded and support implementation of remediation measures- Define and own audit roadmap for technology controls for Mambu platform:- Work closely with Product teams to raise awareness of compliance requirements and ensure effectiveness of internal controls and Technical Assurance Programs- Plan and conduct internal audits based on Mambu’s annual audit plan and/or on-demand.- Follow up and report on internal...
To continue our success story, we are looking for a Senior Partner Manager to join our company and support Mambu further growth by developing and nurturing strategic relations with all Mambu partners. If you're excited by the prospect of working with innovative banking and Financial institutions around the world, help us further disrupt the industry and serve them with a fresh new technology platform, Mambu is where you need to be. We offer you to be part of a growing and successful company, where you can help us further build on our success. - Developing and nurturing strategic relationships with consulting partners, system integrators, cloud service providers and technology partners in order to drive new pipeline and revenues- Establish KPIs for partnerships, monitor performance,...
- Deal with day-to-day people employment queries for Mambu, to meet local and international compliance requirements (onboarding, offboarding, employee relations matters etc.)- Act as the primary point of contact for all Dutch labour law and ER matters- Ensure adherence to local Dutch legislation, communicate and implement company policies and procedures locally. In partnership with Legal and Employee Relations implement any required action to ensure local legal requirements are met- Manage employee queries coming to the People Experience team, incl. via FreshService ticketing system- Analyse effectiveness and continuously improve people operations processes and employee experience- Keep the local knowledge base of PeopleOps team up to date and follow the best world practices-...
The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding Mambu's footprint in the assigned territories, the BDM will seek support from the regional commercial organisation in various areas such as Marketing, Customer Success, Solution Engineering and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making.. What you’ll do- Ensure financial targets and business objectives are pursued and reached; - Contribute to annual New ACV target for the assigned markets based on the regional GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline...
About the team The Business Development Manager (BDM) will support the business to build, develop, implement and support the Go To Market Strategy for the country/countries. While expanding our Mambu footprint in-country, the BDM will seek support from the regional commercial organisation in areas such as Marketing, Sales Execution and Partnerships. The Go To Market strategy will be executed in close collaboration with the wider team by leveraging data driven strategic decision making while daring to do things differently. What you’ll do- Ensure financial goals and objectives are pursued and reached; - Contribute to annual New ACV target for market/region based on the GTM Strategy by ensuring the right pipeline coverage ratio- Achieve annual pipeline generation target for...
Your mission is to:- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team
This is a part time position (3 days a week). The Tax Manager will be responsible for overseeing all tax affairs for Mambu globally, including Mambu’s tax position, transfer pricing, tax compliance and reporting. This role will involve collaborating closely with internal stakeholders across finance, legal, and the business to ensure adherence to tax laws and regulations whilst creating an environment for the business to accelerate growth. The ideal candidate will possess a strong background in international tax and thrive in a fast-paced, dynamic environment. The role reports to the Head of Tax, Treasury and Business Operations. Key responsabilities will include: - Develop and implement global tax policies in compliance with relevant laws and regulations- Maintain the transfer...
- Sales enablement: Collaborate with the Mambu’s Commercial teams to provide the necessary resources and tools to effectively sell our products. Guide commercial teams to effectively position Mambu’s products and solutions in the market from both a value and feature perspective.- Training and development: Develop and deliver training sessions both virtually and in-class and materials to enable commercial stakeholders on our products and solutions, commercial techniques, and market positioning. This will include best practice enablement material across several areas: Sales process, GTM propositions, sales skills, human skills, mindset built.- Stakeholder management and relationship building: Build and maintain strong relationships with key commercial stakeholders including Sales,...
- Provide technical leadership by constantly improving the system technical capabilities and technology stack.- Identify architectural improvements in the existing code base.- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Offer guidance and mentoring to engineers.