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- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of AWS resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest AWS technologies and industry trends, and contribute to the continuous improvement of...
- Design, develop, and maintain Mambu’s Disaster Recovery (DR) framework, including technical architecture and operational processes.- Collaborate with Platform and Capability teams to design and evolve multi-cloud DR solutions.- Act as the technical DR SME, owning global DR standards, principles, and documentation, and ensuring consistent adoption.- Plan, execute, and report on regular DR exercises to validate failover capabilities and SLA commitments.- Provide technical DR support and consultation to internal teams and customers, including participation in customer DR planning and exercises when required.- Own end-to-end delivery of DR-related service requests, ensuring timely execution, clear communication, and SLA adherence.- Identify DR-related platform or product gaps...
- Build the "0 to 1" GTM Foundation: Lead the go-to-market strategy for new and existing products, untapped market segments or expansion into existing markets, transforming ideas into scalable strategies and repeatable models.- Partner with Product and Commercial to define messaging, value propositions, and positioning for payments and core banking solutions.- Plan and execute go-to-market activities for product launches and updates, ensuring alignment across teams.- Create impactful sales enablement tools, content, and training for customer-facing teams.- Provide actionable market and competitive insights to inform product and go-to-market strategy.- Collaborate with customer marketing to develop customer success stories and advocacy programs.- Guide the content team to...
- Enterprise Risk Management (ERM):- Promote a strategic vision of the function by promoting strategic initiatives selected adequately with respect to Mambu's business objectives, legal requirements, and risk posture.- Act as a principal advisor to the Board, CEO, Leadership Team, and General Counsel on all matters related to risk; advise on the adequate types and levels of insurances.- Design and implement an adequate enterprise risk management framework.- Quantify the organization’s overall compliance and regulatory risk exposure, integrating complex data from internal and external sources to inform strategic priorities.- Compliance & Business Continuity:- Understand current and future regulatory themes applicable to our business and help the company to proactively adapt...
- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Lead and develop a team of Principal Engineers, aligning their work to the highest leverage product and platform outcomes.- Own end to end architecture strategy across Product Engineering, ensuring consistent patterns, reference implementations, and codified architectural guardrails/processes that prevent drift across domains and shared platforms.- Drive modernization and technical debt reduction through pragmatic sequencing, improving reliability, scalability, developer productivity, and delivery velocity.- Set architectural direction for multi cloud execution across AWS and GCP, and lead the architectural strategy for migrating customers off Azure with minimal disruption.- Own architecture governance mechanisms that enable speed with discipline: reference...
- Product Strategy: Develops deep understanding of the LATAM banking and Fintech sectors to inform product strategy, with well articulated points of view on feature and product prioritization by market- Requirement Synthesis: Actively engage with LATAM clients to gather deep technical and business requirements. You will translate these needs into well-defined Product Requirement Documents (PRDs) and user stories that the EU development teams can execute with precision.- Cross-Continental Collaboration: Partner closely with EU-based Product Managers and Engineers. You will ensure that the roadmap for Lending and Deposits products aligns with the velocity and demands of the LatAm market.- Customer Sentiment & Success: Work hand-in-hand with the Customer Success (CS) team...
- Act as a servant leader for one or multiple product teams. Identify high-performers and skill gaps across teams, and increase team autonomy through decision-making protocols.- Develop and implement strategic plans for your teams that align with broader organizational goals. Establish clear KPIs to measure progress against the company vision.- Define team workflows that balance high autonomy with high alignment. Adapt problem-solving methodologies to address issues spanning multiple teams.- Foster a learning culture by establishing regular cross-team knowledge-sharing sessions and formal mentoring programs. - Partner with Product Managers, Principal/Staff Engineers, and stakeholders to ensure roadmap delivery. Establish feedback loops to gather input and ensure cross-functional...
- Work closely with customers to understand their business processes, requirements, and objectives. Conduct needs assessments and gather detailed requirements to tailor solutions that meet their specific needs- Challenge and influence the customer to adopt Mambu best practices that align with the customer’s business objectives- Strive to find the WHY behind customer requirements and have the ability to guide the customer to create scalable solutions even if it differs from what they currently have implemented- Be able to provide comprehensive tailored workshops that range from requirements gathering sessions to providing how those requirements will translate into the Mambu Platform. These can be both on functionality or how customers can interact with our APIs- Support the...
- Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction- Developing individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers- Conduct quarterly and executive business reviews - Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements- Provide updates on Product Roadmap and enhancements- Build relationships with strategic partners...
As a Senior Platform Engineer, you will design, build, and evolve the CI/CD platforms that power how our engineers build, test, and deliver applications across multi-cloud environments. Your mission is to create fast, reliable, and scalable delivery pipelines that abstract cloud complexity while enabling teams to ship high-quality software with confidence. You will own the end-to-end lifecycle of our application delivery tooling—shaping standards, improving developer workflows, and embedding security, compliance, and observability into every stage of the pipeline. Working closely with application teams, SRE, security, and cloud platform engineers, you will act as both a technical leader and a force multiplier for engineering productivity. In this role, you will balance hands-on...
As part of our Daily Banking area, you will join one of the 4 Deposits squads, a high-performance team of 5-6 engineers (including a Staff Engineer, Seniors, and Mid-level devs). We are responsible for the core engine that handles deposit accounts, meaning you will work on mission-critical features where performance, precision, and scalability are paramount. We value freedom to implement and high autonomy. While we have a structured onboarding process, including a dedicated buddy and a month of deep-dive exercises into our business logic, we expect you to bring a proactive mindset from day one. You will:- Build and maintain scalable Java applications focused on complex financial calculations and high-performance deposit processing.- Don’t just implement tasks; take...
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Inspiring Leadership & Culture: Be the catalyst for creating a positive atmosphere and demonstrate role model leadership to shape the culture of the team. - People Growth: Grow people in their technical expertise and career path, supporting learning opportunities for each engineer (training, certifications, mentoring, etc.) and focusing on growing a high-performing team.- Operational Excellence: Establish short and long term delivery strategy for the team and ensure stakeholders are informed. This includes setting ways of working that enable the team to perform with high autonomy, high alignment, and a streamlined operational process.- Automation & Efficiency: Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team for automation...
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.
- Manage the OTC team, overseeing the execution of billing and collection activities, and maintaining a robust and accurate order-to-cash process.- Analyze customer contracts to ensure timely and accurate invoicing, and manage invoice processing within the ERP system (NetSuite).- Prepare the monthly reporting package and analysis of Accounts Receivable (AR), providing support to the FP&A team with explaining results.- Act as a pro-active business partner to commercial teams on billing and collection policies and maintain a smooth working relationship with the revenue controller for the monthly financial close.- Coordinate involvement in the annual group external audit on all AR-related topics and manage customer communication regarding invoicing and dunning, supporting the Head of...
- Be a servant leader for one or multiple Product teams by guiding people in their career path and support growth opportunities for each engineer (training, conferences, learning materials, mentors etc.).- Define a way of working in the teams that enables high autonomy, high alignment and a streamlined product engineering process.- Be the driver throughout the onboarding of new Mambuvians, in an efficient & scalable manner.- Define recruiting objectives to acquire new skills, or create capacity to satisfy business needs, and competitiveness at team level.- Work closely with Product Manager, Principal Engineers and Staff Engineers to enable the teams to deliver.- Ensure that the roadmap is successful delivery, on-time and in budget.
- Act as the primary technical contact and trusted advisor for a portfolio of Mambu's strategic customers.- Provide proactive technical guidance, architectural reviews, and best-practice recommendations related to Mambu's SaaS platform and APIs.- Own the resolution of all critical and complex technical escalations, coordinating internally with Global Support, Product, and Engineering teams.- Conduct regular Technical Health Checks (M/QTRs), performance reviews, and strategic planning sessions with the customer's technical teams.- Serve as a crucial feedback loop to the P&E organization, capturing, documenting, and advocating for customer technical requirements and product feedback with clear articulation of the business impact.- Provide dedicated support for key lifecycle...