Job Listings

- Contribute to the design, development, and implementation of platform components and services using infrastructure-as-code principles.- Identify opportunities for automation and develop solutions to streamline operational tasks, improve efficiency, and reduce manual intervention.- Participate in the provisioning, configuration, and management of AWS resources, ensuring adherence to best practices and security standards.- Implement and maintain robust monitoring and alerting systems to proactively identify and address potential issues.- Work closely with other engineering teams, including development, and security, to deliver seamless and integrated solutions.- Stay up-to-date with the latest AWS technologies and industry trends, and contribute to the continuous improvement of...

- Design, develop, and maintain Mambu’s Disaster Recovery (DR) framework, including technical architecture and operational processes.- Collaborate with Platform and Capability teams to design and evolve multi-cloud DR solutions.- Act as the technical DR SME, owning global DR standards, principles, and documentation, and ensuring consistent adoption.- Plan, execute, and report on regular DR exercises to validate failover capabilities and SLA commitments.- Provide technical DR support and consultation to internal teams and customers, including participation in customer DR planning and exercises when required.- Own end-to-end delivery of DR-related service requests, ensuring timely execution, clear communication, and SLA adherence.- Identify DR-related platform or product gaps...

- Build the "0 to 1" GTM Foundation: Lead the go-to-market strategy for new and existing products, untapped market segments or expansion into existing markets, transforming ideas into scalable strategies and repeatable models.- Partner with Product and Commercial to define messaging, value propositions, and positioning for payments and core banking solutions.- Plan and execute go-to-market activities for product launches and updates, ensuring alignment across teams.- Create impactful sales enablement tools, content, and training for customer-facing teams.- Provide actionable market and competitive insights to inform product and go-to-market strategy.- Collaborate with customer marketing to develop customer success stories and advocacy programs.- Guide the content team to...

- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.

- Build software that resolves real life loans-related problems for a high number of customers and impacting millions of end-users.- Deal with complex calculations which require a high degree of logical thinking on top of technical skills.- Lead feature delivery from design to planning, implementation and deployment.- Identify, propose and contribute to/coordinate architectural improvements.

- Product Strategy: Develops deep understanding of the LATAM banking and Fintech sectors to inform product strategy, with well articulated points of view on feature and product prioritization by market- Requirement Synthesis: Actively engage with LATAM clients to gather deep technical and business requirements. You will translate these needs into well-defined Product Requirement Documents (PRDs) and user stories that the EU development teams can execute with precision.- Cross-Continental Collaboration: Partner closely with EU-based Product Managers and Engineers. You will ensure that the roadmap for Lending and Deposits products aligns with the velocity and demands of the LatAm market.- Customer Sentiment & Success: Work hand-in-hand with the Customer Success (CS) team...

- Act as a servant leader for one or multiple product teams. Identify high-performers and skill gaps across teams, and increase team autonomy through decision-making protocols.- Develop and implement strategic plans for your teams that align with broader organizational goals. Establish clear KPIs to measure progress against the company vision.- Define team workflows that balance high autonomy with high alignment. Adapt problem-solving methodologies to address issues spanning multiple teams.- Foster a learning culture by establishing regular cross-team knowledge-sharing sessions and formal mentoring programs. - Partner with Product Managers, Principal/Staff Engineers, and stakeholders to ensure roadmap delivery. Establish feedback loops to gather input and ensure cross-functional...

- Build strong customer relationships with practitioners as well as executive sponsors, acting as a trusted advisor for accounts- Accountable for Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction- Developing individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers- Conduct quarterly and executive business reviews - Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency- Working with product management to surface customer requests and help translate customer feedback into product requirements- Provide updates on Product Roadmap and enhancements- Build relationships with strategic partners...

- Provide first line support for Mambu applications and services in Salesforce- Manage & triage incoming requests and assign it to the relevant support team- Ensure all support tickets are responded within the agreed service level timeframe- Solve technical issues reported by our customer. Perform basic technical triage using tools such as Grafana, Loggly and MS SQL.- Manage resolution, internal and external communication for major incidents (P1 & P2)- Drive product reliability improvement efforts across Mambu and continuously build the technical knowledge base and process improvements- Work collaboratively with support teams across regions

As a Senior Platform Engineer, you will design, build, and evolve the CI/CD platforms that power how our engineers build, test, and deliver applications across multi-cloud environments. Your mission is to create fast, reliable, and scalable delivery pipelines that abstract cloud complexity while enabling teams to ship high-quality software with confidence. You will own the end-to-end lifecycle of our application delivery tooling—shaping standards, improving developer workflows, and embedding security, compliance, and observability into every stage of the pipeline. Working closely with application teams, SRE, security, and cloud platform engineers, you will act as both a technical leader and a force multiplier for engineering productivity. In this role, you will balance hands-on...

As part of our Daily Banking area, you will join one of the 4 Deposits squads, a high-performance team of 5-6 engineers (including a Staff Engineer, Seniors, and Mid-level devs). We are responsible for the core engine that handles deposit accounts, meaning you will work on mission-critical features where performance, precision, and scalability are paramount. We value freedom to implement and high autonomy. While we have a structured onboarding process, including a dedicated buddy and a month of deep-dive exercises into our business logic, we expect you to bring a proactive mindset from day one. You will:- Build and maintain scalable Java applications focused on complex financial calculations and high-performance deposit processing.- Don’t just implement tasks; take...

- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.

- Inspiring Leadership & Culture: Be the catalyst for creating a positive atmosphere and demonstrate role model leadership to shape the culture of the team. - People Growth: Grow people in their technical expertise and career path, supporting learning opportunities for each engineer (training, certifications, mentoring, etc.) and focusing on growing a high-performing team.- Operational Excellence: Establish short and long term delivery strategy for the team and ensure stakeholders are informed. This includes setting ways of working that enable the team to perform with high autonomy, high alignment, and a streamlined operational process.- Automation & Efficiency: Champion a culture of automation, continually seeking opportunities to eliminate toil and enable the team for automation...

- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.

- Design and develop scalable Java applications.- Translate business needs into technical solutions.- Deal with complex calculations requiring strong logical and technical skills.- Identify, propose, and contribute to/coordinate architectural improvements.- Debug and resolve application issues.- Conduct code reviews and ensure code quality.

- Manage the OTC team, overseeing the execution of billing and collection activities, and maintaining a robust and accurate order-to-cash process.- Analyze customer contracts to ensure timely and accurate invoicing, and manage invoice processing within the ERP system (NetSuite).- Prepare the monthly reporting package and analysis of Accounts Receivable (AR), providing support to the FP&A team with explaining results.- Act as a pro-active business partner to commercial teams on billing and collection policies and maintain a smooth working relationship with the revenue controller for the monthly financial close.- Coordinate involvement in the annual group external audit on all AR-related topics and manage customer communication regarding invoicing and dunning, supporting the Head of...

- Be a servant leader for one or multiple Product teams by guiding people in their career path and support growth opportunities for each engineer (training, conferences, learning materials, mentors etc.).- Define a way of working in the teams that enables high autonomy, high alignment and a streamlined product engineering process.- Be the driver throughout the onboarding of new Mambuvians, in an efficient & scalable manner.- Define recruiting objectives to acquire new skills, or create capacity to satisfy business needs, and competitiveness at team level.- Work closely with Product Manager, Principal Engineers and Staff Engineers to enable the teams to deliver.- Ensure that the roadmap is successful delivery, on-time and in budget.

- Act as the primary technical contact and trusted advisor for a portfolio of Mambu's strategic customers.- Provide proactive technical guidance, architectural reviews, and best-practice recommendations related to Mambu's SaaS platform and APIs.- Own the resolution of all critical and complex technical escalations, coordinating internally with Global Support, Product, and Engineering teams.- Conduct regular Technical Health Checks (M/QTRs), performance reviews, and strategic planning sessions with the customer's technical teams.- Serve as a crucial feedback loop to the P&E organization, capturing, documenting, and advocating for customer technical requirements and product feedback with clear articulation of the business impact.- Provide dedicated support for key lifecycle...

- Nurture opportunities, building and maintaining strong relationships with all key stakeholders to ensure long-term- Manage complete and complex sales-cycles, taking a consultative and detailed approach to presenting the full platform features to often presenting to C-Suite key decision making executives- Create proposals and assist with RFP responses, coordinate deal negotiation, arrange on-site visits to close deals and hand-over projects to the delivery team

- As a Solutions Engineer, you will work with our sales team to prepare and present solutions to clients: from preparing demos, assisting with proposals and requirements analysis. - You will get the opportunity to work with different types of FinTech companies, from large banks to small startups, while applying your banking and FinTech knowledge to help them design the next generation of financial services.- You will closely interact with clients to deeply understand the customers' strategic and operational needs, prepare solution materials, conduct product showcases, run proof of concepts and any other work required to help the clients understand how Mambu fits their needs- You will get the opportunity to work with ecosystem partners to understand their offerings to advise...